Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise the Customer Service team and manage daily operations at our Membury Depot.
- Company: Join Ford Fuels, a family-run business in fuel and lubricant distribution.
- Benefits: Enjoy 22 days holiday, a bonus, training, and retail discounts.
- Why this job: Be part of a supportive team with opportunities for growth and development.
- Qualifications: Previous supervisory experience is essential; fuel industry knowledge is a plus.
- Other info: Work Monday to Friday with occasional Saturday mornings at overtime rates.
The predicted salary is between 30000 - 42000 £ per year.
Ford Fuels is a family run fuel and lubricant distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full Time Office Supervisor to run the Customer Service department working at our Membury Depot. You will be required to work Saturday mornings on a rota basis, which will be paid at overtime rate.
About the role:
- 40 hours per week
- Monday to Friday, 8:00am - 17:00pm (1 hour lunch break)
- Supervise and coordinate daily activities and operations within the team
- Direct workflow to colleagues
- Manage the stock reconciliation process, balancing receipts with sales
- Accounting for the movement of fuel
- Offer training, development and support
- Regular 1-2-1's with the team
- Find solutions to reoccurring problems
- Take accountability for any escalated customer queries
- Provide telephone / administrative support during busy times and to cover holiday and other absence
- Act as main liaison with other departments / depots
About you:
- Experience as a supervisor (essential)
- Experience in the fuel industry (desirable)
- Able to influence
- A good delegator
- Professional
- Motivated and organised
- Great communicator
- Excellent IT skills
- Positive outlook
What we can offer you:
- 22 days holiday, plus bank holidays
- Discretionary annual bonus
- Full training
- 2x annual salary life cover
- Company pension
- Cycle to work scheme
- Employee Assistance Programme
- Eye-care scheme
- Retail discounts
- Free on-site parking
If you feel this Office Supervisor role is for you, please apply today with your CV and a covering letter outlining your suitability for the role.
Office Supervisor in Hungerford, Berkshire employer: Ford Fuels
Contact Detail:
Ford Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Supervisor in Hungerford, Berkshire
✨Tip Number 1
Familiarise yourself with the fuel industry and its regulations. Understanding the specifics of fuel distribution will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your supervisory experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to delegation and problem-solving during the interview.
✨Tip Number 3
Demonstrate your communication skills by preparing questions for the interviewer. This shows that you're engaged and interested in the company culture and team dynamics.
✨Tip Number 4
Research Ford Fuels and their operations. Knowing about their values and services can help you tailor your responses and show that you're a good fit for their team.
We think you need these skills to ace Office Supervisor in Hungerford, Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles and skills that align with the requirements of the Office Supervisor position at Ford Fuels. Use keywords from the job description to catch their attention.
Craft a Compelling Cover Letter: In your cover letter, clearly outline why you are suitable for the role. Mention your experience in supervision and any familiarity with the fuel industry. Be sure to convey your motivation and positive outlook, as these traits are valued by the company.
Showcase Your Communication Skills: Since the role requires excellent communication, consider including examples in your application that demonstrate your ability to manage customer queries and liaise with different departments effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for the Office Supervisor role.
How to prepare for a job interview at Ford Fuels
✨Showcase Your Supervisory Experience
Make sure to highlight your previous supervisory roles during the interview. Discuss specific examples of how you've successfully managed a team, coordinated daily activities, and resolved conflicts.
✨Demonstrate Industry Knowledge
While experience in the fuel industry is desirable, showing that you understand the basics can set you apart. Research Ford Fuels and be prepared to discuss industry trends or challenges they might face.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle escalated customer queries or recurring problems. Think of examples from your past where you found effective solutions and be ready to share them.
✨Emphasise Communication Skills
As a supervisor, communication is key. Be prepared to discuss how you ensure clear communication within your team and with other departments. Use examples that demonstrate your ability to influence and delegate effectively.
