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- Tasks: Lead the Customer Service team and ensure smooth operations at our Membury Depot.
- Company: Join Ford Fuels, a family-run business dedicated to fuel and lubricant distribution.
- Benefits: Enjoy competitive pay, overtime for Saturday mornings, and a supportive work environment.
- Why this job: Be part of a close-knit team making a real impact in customer service.
- Qualifications: No specific qualifications required; just bring your enthusiasm and leadership skills!
- Other info: Full-time role with a 40-hour week, Monday to Friday.
The predicted salary is between 30000 - 42000 £ per year.
Ford Fuels is a family run fuel and lubricant distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full Time Office Supervisor to run the Customer Service department working at our Membury Depot. You will be required to work Saturday mornings on a rota basis, which will be paid at overtime rate.
About the role:
- 40 hours per week Monday to Friday, 8:00 am to 5:00 pm
Office Supervisor employer: Ford Fuels
Contact Detail:
Ford Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Supervisor
✨Tip Number 1
Familiarise yourself with the fuel and lubricant industry. Understanding the products and services Ford Fuels offers will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your leadership skills and experience in customer service. Be prepared to share specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
✨Tip Number 3
Research Ford Fuels' company culture and values. Tailoring your conversation to align with their ethos can set you apart from other candidates and show that you're a good fit for their team.
✨Tip Number 4
Prepare questions to ask during your interview. Inquiring about the team's dynamics, challenges they face, or future goals shows your enthusiasm for the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Office Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Office Supervisor position at Ford Fuels. Tailor your application to highlight relevant experience in customer service and team management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to office supervision or customer service. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the Office Supervisor position and how your experience aligns with the company's values and goals.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an Office Supervisor role.
How to prepare for a job interview at Ford Fuels
✨Know the Company
Before your interview, take some time to research Ford Fuels. Understand their values, services, and customer base. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Highlight Your Leadership Skills
As an Office Supervisor, you'll be leading the Customer Service department. Be prepared to discuss your previous experience in managing teams, resolving conflicts, and improving processes. Use specific examples to demonstrate your leadership abilities.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations in the workplace. Think about scenarios related to customer service challenges or team dynamics, and prepare your responses using the STAR method (Situation, Task, Action, Result).
✨Discuss Flexibility and Availability
Since the role requires working Saturday mornings on a rota basis, be ready to discuss your availability and willingness to adapt your schedule. Showing that you're flexible and committed to the job will make a positive impression.
