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- Tasks: Provide top-notch customer service and support to our valued clients.
- Company: Join a family-run business with a strong community focus.
- Benefits: Enjoy 22 days holiday, overtime pay, and a supportive work environment.
- Why this job: Be part of a growing team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Flexible Saturday shifts with opportunities for career advancement.
The predicted salary is between 20000 - 25000 £ per year.
Ford Fuels is a family run fuel, lubricant and AdBlue distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full-time Customer Service Advisor to join our expanding Customer Service team working at our Stalbridge Depot.
You will be required to work Saturday mornings for 3 hours on a rota basis, which will be paid at overtime rate.
Benefits: 22 days ... The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Customer Service Advisor in Kingston employer: Ford Fuels
Contact Detail:
Ford Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Kingston
✨Tip Number 1
Get to know the company! Research Ford Fuels and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Customer Service Advisor, you'll need to be clear and friendly. Try role-playing common customer scenarios with a friend to build your confidence and improve your responses.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Ford Fuels family.
We think you need these skills to ace Customer Service Advisor in Kingston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Customer Service Advisor role. Highlight any relevant experience you have in customer service, especially in fuel or distribution sectors, as it shows us you're a great fit!
Show Your Personality: We love seeing a bit of your personality shine through in your application. Don’t be afraid to let us know what makes you tick and how you connect with customers – it’s all about those interpersonal skills!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the necessary details without rambling on!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It helps us keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Ford Fuels
✨Know the Company Inside Out
Before your interview, take some time to research Ford Fuels. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in this role. Prepare examples from your past experiences where you successfully resolved issues or provided excellent service. This will demonstrate your problem-solving skills and ability to handle customer queries.
✨Show Your Flexibility
Since the role requires working Saturday mornings on a rota basis, be ready to discuss your availability and willingness to adapt your schedule. Highlight any previous experience where you’ve had to be flexible with your working hours.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the company.