At a Glance
- Tasks: Manage depot operations, ensuring smooth running and high customer service levels.
- Company: Family-run fuel distribution business with a strong community focus.
- Benefits: Competitive salary, 30 days holiday, training, and employee perks.
- Other info: Flexible hours and opportunities for career development.
- Why this job: Lead a dynamic team and make a real impact in the logistics industry.
- Qualifications: CPC qualification and previous management experience required.
The predicted salary is between 36000 - 60000 € per year.
Ford Fuels is a family run fuel, lubricant and AdBlue distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full-Time Depot Manager working out of our Bow Depot. The role is to manage and ensure the smooth and efficient running of the Bow Depot and warehouse. You will be responsible for ensuring high customer service levels are met. You will work with the central management team to ensure that Company policy is implemented and followed.
Your normal working week will be 7:30am to 5:30pm Monday to Friday, and 8:00am to 12:00pm Saturdays on a rota basis. Additional hours may be required in busy periods. You must be flexible and willing to work hours as required for the proper completion of your duties. You will also act as a nominated Transport Manager of the O licence with responsibility for the vehicles based at Bow.
Benefits:
- Competitive salary
- 30 days holidays (including bank holidays)
- Discretionary annual bonus
- Full training
- Development opportunities
- Company pension
- 2 x annual salary life cover
- Cycle to work scheme
- Employee assistance programme
- Eye-care scheme
- Retail discounts
- Free on-site parking
Role Overview:
- Ensure that Bow Depot operations run smoothly and efficiently
- Ensure that property, plant, equipment, and facilities at the depot are maintained correctly, are in good working order, and are kept in a clean and tidy condition
- Promote a high level of customer service and ensure that customers delivery requirements are met
- Handle customer problems and complaints in a timely manner
- Resolve driver related and vehicle issues including road traffic incidents, breakdowns and delivery issues
- Ensure adequate stock levels of fuel, lubricants and other products are kept at all times
- Assist in unloading incoming deliveries and organising stock for the warehouse
- Provide customers with fuel prices via phone and email
- Communicate and collaborate with other depots regarding resources, deadlines, and scheduling whilst meeting customer demands
- Ensure office and administration tasks are completed accurately and in a timely manner
- Ensure weekly Health and Safety and security checks are completed
- Carry out investigations in relation to accidents, incidents or near misses
Transport Management/Compliance responsibilities:
- Oversee all vehicles, drivers, and equipment under your control
- Report vehicle defects, organise vehicle repairs and scheduled maintenance as per the guidance set out by the Operations Director or the Compliance team
- Ensure drivers hours are monitored and utilised
- Oversee delivery routing and ensure cover for any holidays
- Ensure the Company security policy is adhered to in relation to vehicles and drivers
- Ensure the depot complies with Company transport policies and legal compliance requirements
Line Management responsibilities:
- Recruit, induct, and train new team members
- Ensure that probationary periods are managed effectively, performance is on track, and any concerns are addressed within that period
- Ensure your direct reports complete daily tasks and fulfil their individual responsibilities
- Motivate, coach and ensure ongoing development of team members
- Carry out regular reviews and direct reports
- Carry out return to work interviews following absence or sickness
- Ensure good communication within the team and the wider Company
- Ensure that all team members comply with Company policy including Health and Safety, HR, Compliance and IT policies
- Encourage equality, diversity, and dignity at work at all times
About you:
- Relevant operators CPC qualification
- Proven experience within a previous management role
- Excellent communication skills
- Ability to delegate tasks and ensure completion in an accurate and timely manner
- Excellent problem solving skills
- Must be IT literate and be prepared to lead upcoming change projects and the adoption of new technologies
- Able to work under pressure
- A thorough geographical knowledge of the depot delivery area, and an understanding of the wide Company trading area
- A good understanding of transport and logistics
- Good numerical ability
If you feel this Depot Manager position is for you, please apply today.
Depot Manager employer: Ford Fuels
Ford Fuels is an excellent employer that values its employees through a supportive work culture and a commitment to professional development. As a family-run business, we offer competitive salaries, generous holiday allowances, and a range of benefits including a company pension and employee assistance programmes, all while fostering a collaborative environment at our Bow Depot. Join us to be part of a team that prioritises high customer service standards and encourages personal growth in the fuel distribution industry.
StudySmarter Expert Advice🤫
We think this is how you could land Depot Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially around customer service and logistics management. Show them you’re the perfect fit for the Depot Manager role!
✨Tip Number 3
Practice common interview questions and scenarios related to transport management and team leadership. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Depot Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Depot Manager role. Highlight your relevant experience in management, transport, and logistics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Bow Depot. Share specific examples of how you've handled customer service or team management in the past.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention your problem-solving abilities. We love candidates who can think on their feet and resolve issues efficiently, especially in a busy depot environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ford Fuels
✨Know Your Depot Inside Out
Before the interview, make sure you research Ford Fuels and understand their operations at the Bow Depot. Familiarise yourself with their services, customer base, and any recent news about the company. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Management Skills
Prepare examples from your past experience that highlight your management abilities. Think of specific situations where you successfully led a team, resolved conflicts, or improved processes. Be ready to discuss how you can apply these skills to ensure smooth operations at the depot.
✨Demonstrate Customer Service Excellence
Since high customer service levels are crucial for this role, come prepared with examples of how you've handled customer complaints or improved service in previous positions. Emphasise your problem-solving skills and ability to maintain customer satisfaction even under pressure.
✨Be Ready for Compliance Questions
As a Depot Manager, you'll need to ensure compliance with transport policies and legal requirements. Brush up on relevant regulations and be prepared to discuss how you would handle compliance issues. Showing your knowledge in this area will demonstrate your readiness for the role.
