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- Tasks: Support customers with training and service inquiries in a friendly environment.
- Company: Family-run business with a strong community focus and expanding team.
- Benefits: 22 days holiday, overtime pay for Saturday mornings, and a supportive work culture.
- Why this job: Join a growing team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Opportunity for career growth in a dynamic and friendly workplace.
The predicted salary is between 20000 - 25000 £ per year.
Ford Fuels is a family run fuel, lubricant, and AdBlue distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full Time Customer Service Advisor to join our expanding customer service team working at our Membury Depot.
You will be required to work Saturday mornings on a rota basis, which will be paid at overtime rate.
Benefits:
- 22 days holiday (plus bank holidays)
Apply below after reading through all the details and supporting information regarding this job opportunity.
Customer Training Support Advisor employer: Ford Fuels
Contact Detail:
Ford Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Training Support Advisor
✨Tip Number 1
Make sure you know the company inside out! Research Ford Fuels and understand their values, products, and customer base. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about supporting customers, think of scenarios where you’ve successfully resolved issues or provided excellent service. Be ready to share these examples during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the company culture and the role. They might even give you a heads-up on what the hiring managers are looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Ford Fuels family. Good luck!
We think you need these skills to ace Customer Training Support Advisor
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, make sure to read through the job description thoroughly. This will help us understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your unique voice shine through. Share your passion for customer service and why you’d be a great fit for our team at Ford Fuels.
Highlight Relevant Experience: Make sure to showcase any previous experience that relates to the Customer Training Support Advisor role. Whether it’s customer service or training, we want to see how your background aligns with what we need.
Apply Through Our Website: Once you’ve polished your application, head over to our website to submit it. Applying directly through our site ensures that your application gets to us quickly and efficiently, so we can get back to you sooner!
How to prepare for a job interview at Ford Fuels
✨Know the Company Inside Out
Before your interview, take some time to research Ford Fuels. Understand their products, values, and customer base. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
As a Customer Training Support Advisor, you'll likely face questions about handling customer queries and complaints. Think of specific examples from your past experiences where you successfully resolved issues or provided excellent service.
✨Show Your Flexibility
Since the role requires working Saturday mornings on a rota basis, be prepared to discuss your availability. Highlight your willingness to adapt and how you manage your time effectively to meet work commitments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows that you're engaged and thinking about your future with the company.