Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to provide top-notch customer service and support to our clients.
- Company: Family-run business with a strong community focus and expanding operations.
- Benefits: 22 days holiday, overtime pay for Saturday mornings, and a supportive work environment.
- Why this job: Be part of a growing team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Opportunity for career growth in a friendly and dynamic workplace.
The predicted salary is between 20000 - 25000 £ per year.
Ford Fuels is a family run fuel, lubricant, and AdBlue distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full Time Customer Service Advisor to join our expanding customer service team working at our Membury Depot.
You will be required to work Saturday mornings on a rota basis, which will be paid at overtime rate.
Benefits:
- 22 days holiday (plus bank holidays)
Apply below after reading through all the details and supporting information regarding this job opportunity.
Customer Service Advisor - Training employer: Ford Fuels
Contact Detail:
Ford Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Training
✨Tip Number 1
Make sure you know the company inside out! Research Ford Fuels, their values, and what they stand for. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios! Think about how you'd handle difficult customers or tricky situations. We can help you with role-playing these scenarios to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the interview process or even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows you're keen and professional, which is exactly what Ford Fuels would want in a Customer Service Advisor.
We think you need these skills to ace Customer Service Advisor - Training
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. This will help you understand what we're looking for in a Customer Service Advisor and tailor your application accordingly.
Show Your Personality: We want to get to know you! Don’t be afraid to let your personality shine through in your written application. Share your experiences and how they relate to the role – it helps us see if you’re a good fit for our team.
Highlight Relevant Experience: Make sure to highlight any previous customer service experience you have. Whether it's dealing with customers face-to-face or over the phone, we want to see how your skills can benefit our expanding team.
Apply Through Our Website: Once you're ready, head over to our website to submit your application. It’s the best way to ensure we receive your details directly and can review them promptly. We can't wait to hear from you!
How to prepare for a job interview at Ford Fuels
✨Know the Company Inside Out
Before your interview, take some time to research Ford Fuels. Understand their products, values, and customer base. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face as a Customer Service Advisor. Prepare examples from your past experiences where you successfully resolved issues or provided excellent service. This will demonstrate your problem-solving skills and ability to handle pressure.
✨Show Your Flexibility
Since the role requires working Saturday mornings on a rota basis, be ready to discuss your availability and willingness to adapt. Highlight any previous experience where you’ve had to be flexible with your schedule, as this will reassure them that you’re a reliable candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the company’s success.