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For Companies At a Glance
- Tasks: Chase overdue invoices and ensure timely payments while providing top-notch customer service.
- Company: Join a family-run business with a strong community focus and supportive culture.
- Benefits: Enjoy 22 days holiday, bonuses, training, and a cycle to work scheme.
- Why this job: Make a real difference in a vital role that keeps the business running smoothly.
- Qualifications: Experience in credit control and excellent communication skills are a plus.
- Other info: Work in a dynamic office environment with great career development opportunities.
The predicted salary is between 25000 - 30000 £ per year.
Ford Fuels is a family run fuel, lubricant, and AdBlue distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full Time Credit Controller to join our Farrington Gurney Depot. The role will involve chasing overdue invoices by telephone, email and letter, and ensuring that all debts are paid in a timely manner. As a Credit Controller, you will provide a high level of customer service at all times, be resilient, a problem solver, and be highly organised.
Benefits:
- 22 days holiday (plus bank holidays)
- Discretionary annual bonus
- Further training and development
- 2x annual salary life cover
- Company contributory pension
- Cycle to work scheme
- Employee Assistant programme
- Eyecare Scheme
- Retail Discount
- Free on-site parking
About the role:
- 40 hours per week Monday to Friday, 8:00am to 17:00pm (1 hour unpaid lunch break)
- Fully office based
- Managing held order reports
- Chasing overdue invoices by telephone, email and letter within agreed timescales
- Ensure that debts are paid in a timely manner
- Dealing with internal queries regarding payments
- Maintain accurate records of all chasing activity
- Handle disputed bills and negotiate to bring payment within agreed terms
- Provide accurate advice on billing queries
- Respond promptly and completely to both clients and internal enquiries
- Banking Allocations
- Credit Checks
- Provide high levels of customer service
- To assist with other duties as and when required
About you:
- Experience in a similar role (desirable)
- Credit controller qualifications (desirable)
- Great communication skills
- Confidence to be assertive with individuals and companies who owe money
- Customer service experience
- IT Literate - experienced in Microsoft Office Packages
- Good numeracy skills
- Ability to work as part of a team
- Good time management
If you feel this Credit Controller role is for you, please apply today.
Credit Controller employer: Ford Fuels
Contact Detail:
Ford Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company inside out! Research Ford Fuels, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll need to be assertive yet friendly. Role-play with a mate or in front of the mirror to nail those tough conversations about overdue invoices.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past where you've successfully handled disputes or tricky situations. This will help you stand out as a resilient candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing invoices and customer service skills, as these are key for us at Ford Fuels. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your problem-solving abilities and resilience, as these traits are super important for the role.
Show Off Your Communication Skills: Since you'll be chasing overdue invoices, it's crucial to demonstrate your communication skills. In your application, give examples of how you've effectively communicated with clients or resolved disputes in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ford Fuels
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and payments, so brush up on your numeracy skills. Be prepared to discuss how you've managed debts in the past and any specific metrics you've achieved. This shows you understand the financial side of the role.
✨Showcase Your Communication Skills
Since you'll be chasing overdue invoices, it's crucial to demonstrate your communication prowess. Practice explaining complex billing issues clearly and confidently. Think of examples where you've successfully resolved disputes or handled difficult conversations.
✨Be Organised and Resilient
The role requires excellent time management and resilience. Prepare to share how you prioritise tasks and manage your workload effectively. Maybe even have a story ready about a time you turned a challenging situation into a success.
✨Research Ford Fuels
Familiarise yourself with Ford Fuels and their services. Understanding their customer base and the industry will help you tailor your answers and show genuine interest. It’s a great way to connect your experience with their needs during the interview.