At a Glance
- Tasks: Make outbound calls to customers and convert sales opportunities into completed Fuelcard sales.
- Company: Join a family-run fuel supplier known for excellent customer service and team culture.
- Benefits: Enjoy 22 days holiday, bonuses, pension scheme, and hybrid working options.
- Other info: Great career growth opportunities and a friendly work atmosphere await you!
- Why this job: Be part of a supportive team and develop your sales skills in a dynamic environment.
- Qualifications: Sales experience, strong communication skills, and a customer-focused attitude are essential.
The predicted salary is between 31500 - 38500 £ per year.
Ford Fuels is a long-established, family-run supplier of Fuel, Lubricants and Ad Blue, serving both domestic and commercial customers across the region.
Alongside our core services, we are also a trusted supplier of competitive fuelcard solutions throughout the UK.
Ford Fuels prides itself on excellent customer service and a supportive team culture.
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
We are looking for a Full-time Fuelcard Telesales Representative to join our Yate Office.
Benefits
- 22 days holiday (plus bank holidays)
- Discretionary annual bonus
- Company contributory pension
- Death in service scheme (2 x annual salary)
- Full training and development opportunities
- Cycle to work scheme
- Employee assistance programme
- Eye-care scheme
- Retail discounts
- Free on-site parking
- Hybrid working optional (TBC)
- Good public transport link to access depot
About the role
- 40 hours per week, Monday – Friday
- Making outbound calls to current, lapsed and prospective fuel card customers to retain business or record reasons for lost business using CRM
- Proactively converting sales opportunities and customer quotations into completed Fuelcard sales, working towards agreed sales and conversion targets
- Gathering customer information to update and maintain marketing lists
- Building rapport to gain customer confidence and trust
- Providing customer quotations
- Handling incoming customer queries via email in a timely manner
- Communicating customer trends and feedback internally
- Delivering an exceptional level of customer service
- General administrative duties as required
About you
The successful candidate will be able to demonstrate the following
- Previous experience within a sales or telesales role
- Strong customer service skills
- Excellent xiskglj telephone manner
- Strong written and verbal communication skills
- Resilient, motivated and confident
- Organised with the ability to prioritise your own workload
- Good administrative skills and attention to detail
- IT literate – proficient of working with CRM systems and Microsoft Office
- Confident, professional and resilient
- Understanding of data protection principles
- Live within a commutable distance to the depot based in Yate
If you're enthusiastic, customer-focused and ready to join a friendly and supporting sales team, we would love to receive your application.
Fuelcard Telesales Representative in Bath employer: Ford Fuels
Ford Fuels is an exceptional employer that values its employees and fosters a supportive work culture. With a competitive salary, performance-related rewards, and a range of benefits including a company car, generous holiday allowance, and employee assistance programmes, we prioritise the well-being and growth of our team. Join us in Cardiff and be part of a family-run business where your contributions directly impact our success and where you can thrive in a dynamic sales environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fuelcard Telesales Representative in Bath
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Fuelcard Telesales Representative at Ford Fuels, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ford Fuels. Tailor your message to explain why you’re drawn to them and how you can contribute as a Fuelcard Telesales Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Fuelcard Telesales Representative in Bath
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ford Fuels:When writing your cover letter, make sure to tailor your message specifically for Ford Fuels. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ford Fuels
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ford Fuels that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ford Fuels that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ford Fuels’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
