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For Companies At a Glance
- Tasks: Lead the creation of innovative payment and banking products for customers across Europe.
- Company: Ford Credit is a leader in automotive financing, dedicated to enhancing customer experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for mentorship and career growth.
- Why this job: Make a real impact by transforming customer relationships through cutting-edge digital solutions.
- Qualifications: 10+ years in product management with a focus on digital data-oriented products required.
- Other info: This role is based in Dunton, with flexible office attendance expected.
The predicted salary is between 60000 - 84000 £ per year.
Join to apply for the Product Director, Payments and Banking role at Ford Credit
Join to apply for the Product Director, Payments and Banking role at Ford Credit
Job Description
Ford Credit is searching for a Product Director, Payments and Banking, who will build and implement digital products and experiences that our customers across Europe will love. These experiences will have the power to transform our relationship with our customers. You will be responsible for several payments and banking products used both internally across departments and by our end customers. You’ll work closely with our Global Product and Tech teams to understand what payment capabilities need to be built on a global scale and use your judgement to identify specific EU market needs. This is a rare opportunity to apply your unique Product, Design and Tech skillsets to create your own Product practice to support the wider business.
Job Description
Ford Credit is searching for a Product Director, Payments and Banking, who will build and implement digital products and experiences that our customers across Europe will love. These experiences will have the power to transform our relationship with our customers. You will be responsible for several payments and banking products used both internally across departments and by our end customers. You’ll work closely with our Global Product and Tech teams to understand what payment capabilities need to be built on a global scale and use your judgement to identify specific EU market needs. This is a rare opportunity to apply your unique Product, Design and Tech skillsets to create your own Product practice to support the wider business.
Responsibilities
As a Product Director, Payments and Banking, you will be responsible and accountable for the delivery and growth of our payment and banking solutions built both in-house in partnership with our global platforms and externally through our trusted partners. You\’ll manage a team of product managers and product analysts in a complex and matrixed environment whilst owning the future vision and roadmap of your area. You’ll be expected to:
- Land awesome payment and banking products that will revolutionize the financing business
- Drive the vision and product roadmap, while delivering high quality and impactful launches through close partnership with a cross functional team
- Support end-to-end online experiences in financing vehicles from Shopping, Buying and Credit Approvals to Ownership and Renewals of vehicles
- Partner closely with Engineering, Design, and other teams to create, drive, and deliver an innovative, compelling, and user-friendly experience to customers
- Inspire and grow a team of product managers and analysts and collaborate with a large team of dedicated engineers and designers
- Unlock roadblocks at the corporate level and cultivate collaboration with senior product leaders across Ford Credit through leadership, creativity, intelligence, and presence
- Develop and grow the team through mentoring, coaching, succession planning, and retention strategies
Qualifications
The minimum requirements we seek:
- A proven leader who drives the strategic roadmap and end-to-end product management lifecycle from development to deployment
- 10+ years’ experience working with digital data-oriented products
- You’ve built, customised or improved payment products and services that can be leverage by other teams and systems
- You can articulate a strategic mission that translates into the necessary actions to drive outcomes and land products that improve the customer experience
- Experience working in a matrixed team structure and influencing across product areas
- Someone who inspires creativity and out-of-the-box thinking in developing product ideas and problem solving
- Excellent communicator with the ability to articulate vision and seek alignment across parties
- You can influence without authority, working on/with technical and cross-functional or highly matrixed teams who do not report into this role to get things done
- Bachelor’s degree or combination of experience and education
Our preferred requirements:
- You champion the voice of the customer and integrate customer insight into the decision-making process
- You have experience in the automotive finance market
- You thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities
- Someone who understands the customer journey and has developed and delivered products to improve the customer experience and customer engagement
Additional Information:
The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability
This position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.
As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.
#FordCredit
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Product Management and Marketing
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Industries
Motor Vehicle Manufacturing
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Product Director, Payments and Banking employer: Ford Credit
Contact Detail:
Ford Credit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Director, Payments and Banking
✨Tip Number 1
Familiarise yourself with the latest trends in digital payments and banking. Understanding the current landscape will help you speak confidently about how you can contribute to Ford Credit's vision and product roadmap.
✨Tip Number 2
Network with professionals in the automotive finance sector. Engaging with industry peers can provide valuable insights and connections that may give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your experience in leading cross-functional teams. Highlight specific examples where you've successfully driven product initiatives, as this role requires strong collaboration across various departments.
✨Tip Number 4
Showcase your ability to integrate customer insights into product development. Be ready to share how you've previously championed the voice of the customer in your projects, as this is crucial for the role at Ford Credit.
We think you need these skills to ace Product Director, Payments and Banking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly in payments and banking. Use specific examples that demonstrate your ability to drive product strategy and manage cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating customer-centric digital products. Mention how your background aligns with the responsibilities outlined in the job description, and showcase your understanding of the automotive finance market.
Showcase Leadership Skills: Emphasise your leadership experience in managing teams and driving product vision. Provide examples of how you've inspired creativity and collaboration in previous roles, as this is crucial for the Product Director position.
Highlight Customer-Centric Approach: Demonstrate your ability to champion the voice of the customer. Include instances where you've integrated customer insights into product development, showcasing your commitment to enhancing customer experiences.
How to prepare for a job interview at Ford Credit
✨Understand the Product Landscape
Before your interview, make sure you have a solid grasp of the current payments and banking products in the market. Research Ford Credit's offerings and think about how they compare to competitors. This will help you articulate your vision for product development.
✨Showcase Your Leadership Skills
As a Product Director, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've inspired and grown teams in the past. Highlight any mentoring or coaching experiences that demonstrate your ability to develop talent.
✨Demonstrate Customer-Centric Thinking
Ford Credit values the voice of the customer. Be ready to share how you've integrated customer insights into product decisions in your previous roles. Discuss specific examples where understanding customer needs led to successful product outcomes.
✨Prepare for Cross-Functional Collaboration
This role requires working closely with various teams. Think of examples where you've successfully influenced cross-functional teams without direct authority. Highlight your communication skills and how you've navigated complex environments to achieve results.
