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- Tasks: Service and upgrade water softeners while delivering top-notch customer service.
- Company: Join a dynamic team focused on water treatment solutions.
- Benefits: Competitive salary, commission, company van, phone, and pension plan.
- Why this job: Grow your technical skills in a rewarding role with plenty of support.
- Qualifications: Strong plumbing or engineering background and excellent communication skills.
- Other info: Encouraging applications from ex-military personnel; training provided.
The predicted salary is between 28000 - 36000 £ per year.
Our client is looking for an enthusiastic Water Softener Service Engineer to join their busy team. The work involves servicing water softeners and water treatment equipment, as well as upgrades on existing equipment, parts and services. Necessary training will be provided. We are looking for someone with a strong technical background and who is interested in growing within the company. This is a full-time permanent employment position with a generous bonus scheme. Applications from ex-military personnel are strongly encouraged.
Key Responsibilities:
- Diagnosing, maintaining, and repairing a variety of water softeners and related products at customers' locations
- Delivering high levels of customer service and ensuring customer satisfaction
- Managing inventory of parts and ensuring adequate stock levels
- Achieving high first-time fix rates through effective troubleshooting
- Managing your daily schedule and workload
- Completing service reports and documentation accurately
- Ensuring compliance with health and safety standards
- Maintaining the company vehicle and ensuring it adheres to company policies
- Collaborating effectively with team members while also working independently
- Changing filters when needed, delivering salt when required
Knowledge, skills and qualifications:
- A working knowledge of Plumbing systems
- Plumbing, Mechanical or electrical engineering background
- Good Communication skills
- Well presented, this is a customer-facing role
- Fault-finding/analytical skills
- Full clean driving licence
- Not looking for formal qualifications necessarily, however, the candidate must be a quick learner
Salary: £35,000 to £45,000 DOE
Benefits: Commission, depending on experience, Van, phone, pension plan
Water Softener Service Engineer in Woking employer: Forces Recruitment Solutions Group Ltd
Contact Detail:
Forces Recruitment Solutions Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Softener Service Engineer in Woking
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since this role requires a strong technical background, brush up on your plumbing and mechanical knowledge. You might even want to prepare for some hands-on troubleshooting scenarios during the interview.
✨Tip Number 3
Show off your customer service skills! This job is all about delivering high levels of customer satisfaction, so be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Water Softener Service Engineer in Woking
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Water Softener Service Engineer and how you can contribute to our team.
Highlight Relevant Experience: Make sure to mention any experience you have with plumbing systems or water treatment equipment. We love seeing candidates who can demonstrate their technical background and problem-solving skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us get a good sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Forces Recruitment Solutions Group Ltd
✨Know Your Stuff
Make sure you brush up on your plumbing systems knowledge and any technical skills related to water softeners. Be ready to discuss your past experiences with diagnosing and repairing equipment, as this will show your strong technical background.
✨Customer Service is Key
Since this role is customer-facing, think of examples where you've delivered excellent customer service. Prepare to share how you’ve handled difficult situations or ensured customer satisfaction in the past.
✨Show Your Problem-Solving Skills
Be prepared to demonstrate your fault-finding and analytical skills. You might be asked to troubleshoot a hypothetical scenario, so practice explaining your thought process clearly and logically.
✨Be Ready to Discuss Your Schedule Management
This job involves managing your daily schedule and workload, so think about how you prioritise tasks. Share examples of how you’ve effectively managed your time in previous roles, especially when working independently.
