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- Tasks: Be the go-to person for key clients and manage their shipment needs.
- Company: Dynamic freight forwarding company focused on customer satisfaction.
- Benefits: Competitive salary, free parking, training, health cash plan, and more perks.
- Why this job: Join a fast-paced environment and build lasting relationships with clients.
- Qualifications: A-levels required; customer service experience is a must.
- Other info: Great opportunity for career growth and development in logistics.
The predicted salary is between 28000 - 42000 £ per year.
A company specialising in freight forwarding and supply chain management is seeking a Road Freight Forwarder to ensure customer goods are delivered quickly and cost-effectively. The Road Freight Forwarder will ideally have excellent customer service and customer-facing experience, have minimum A-level qualifications, strong planning and attention to detail, and ideally have previous experience in European road freight. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Be the main point of contact for some key clients Develop relationships with key stakeholders and gain a deep understanding of the client’s requirements Manage shipment flows and find solutions for the client Daily handling of shipments/quotes/queries Understand individual customer requirements and build strong and lasting relationships with them Provide excellent customer service and prompt responses Input relevant information into internal systems and follow any relevant procedures Take ownership of your workload and manage tasks Knowledge, skills and qualifications: Essential: A-level qualifications Excellent customer service and communication skills Strong planning and attention to detail Desirable: Completed a degree Previous experience within European road freight Demonstrable skills within a customer-facing role Salary: £35,000 Benefits: free parking, training and development, electric car scheme, health cash plan, bonus, access to benefits platform and more
Road Freight Forwarder employer: Forces Recruitment Solutions Group Ltd
Contact Detail:
Forces Recruitment Solutions Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight Forwarder
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their clients' needs. Show them you know your stuff about European road freight and how you can make their operations smoother.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Road Freight Forwarder. Being able to demonstrate your problem-solving abilities will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join us. It shows initiative and enthusiasm, which we really value.
We think you need these skills to ace Road Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in European road freight. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Road Freight Forwarder role. Share specific examples of how you've managed shipments or built relationships with clients in the past.
Show Off Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Forces Recruitment Solutions Group Ltd
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding, especially in the context of European road freight. Understanding key terms and processes will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is a must for this position, prepare examples from your past experiences where you went above and beyond for clients. Think about how you built relationships and resolved issues, as these stories will resonate well with the interviewers.
✨Demonstrate Your Planning Prowess
Be ready to discuss how you manage your workload and plan shipments effectively. You might want to share specific tools or methods you use to stay organised, as this will highlight your attention to detail and ability to handle multiple tasks.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations and client relationships. This shows your genuine interest in the role and helps you understand how you can contribute to their success. Plus, it gives you a chance to assess if the company is the right fit for you!
