At a Glance
- Tasks: Manage a vibrant community, ensuring smooth operations and excellent resident satisfaction.
- Company: Modern residential development focused on community living.
- Benefits: Competitive salary, bonuses, training opportunities, and generous holiday allowance.
- Other info: Flexible working hours and opportunities for professional growth.
- Why this job: Be the heart of a thriving community and make a real difference in residents' lives.
- Qualifications: Experience in facilities management and strong customer service skills required.
The predicted salary is between 45000 - 45000 £ per year.
A modern residential development is looking for an Estate Manager to be responsible for the smooth running of the Estate’s community building, open areas, amenities, and the apartment buildings. The Estate Manager will have previous experience in facilities or estate management and be knowledgeable about relevant health & safety, GDPR, and legal obligations. In addition, the Estate Manager will have excellent customer service and relationship-building skills, be flexible in working at certain times when required, and be highly professional, organised and adaptable. Applications from ex-military personnel are strongly encouraged.
Key Responsibilities:
- Ensure all enquiries and communications are logged and responded to efficiently and effectively.
- Inspect the apartment buildings' communal areas, open spaces and amenities.
- Support the day-to-day operational management of the community building and open spaces.
- Ensure cleaning, maintenance, furniture, fixtures, fittings, operational equipment, and supplies are maintained for the community building.
- Ensure the community building complies with all relevant H&S regulations and other statutory requirements.
- Respond to incidents, emergencies, accidents, complaints, safeguarding concerns, or operational issues and elevate matters where required.
- Take reasonable care of all Employer property, furniture, tools, equipment, keys, radios, IT equipment, access devices, documentation, vehicles, and operational assets entrusted to them or under their control.
- Maintain relevant COSHH information, Health & Safety documentation, risk assessments, and operational compliance records.
- Monitor the signing in and out of all contractors, visitors, volunteers, and service personnel.
- Monitor the workers around the estate and ensure minimum disturbance to residents, and that they are working safely.
- Maintain accurate records of incidents, accidents, inspections, operational issues, complaints, and contractor attendance.
- Ensure all records and data are maintained securely in accordance with GDPR, legislation and policies.
- Assist with operational security arrangements and related operational procedures.
- Arrange induction training and actively participate in any relevant briefings and training.
- Undertake all mandatory and role-specific training.
- Maintain a high level of professionalism and exceed client satisfaction levels.
- Set an example to all residents, commercial tenants, visitors, contractors, and members of the public.
- Undertake reasonable additional duties as required.
Knowledge, skills and qualifications required:
- Previous experience working in facilities or estate/building management.
- Strong customer service, teamwork, communication, managerial, and relationship-building skills.
- Great IT, health & safety, and admin skills.
- Excellent organisational, time management, and problem-solving skills.
- Is professional, discreet, and adaptable.
- Awareness of Health & Safety, COSHH, safeguarding, GDPR, and compliance obligations.
- Be available to work flexibly when needed, such as on weekends, evenings, bank holidays, etc.
Salary: £45,000
Benefits: Bonus, Training, Hols 20+8, Pension
Estate Manager in Harlow employer: Forces Recruitment Solutions Group Ltd
Join a forward-thinking residential development as an Estate Manager, where your expertise in facilities management will be valued and rewarded. With a strong emphasis on professional growth, our supportive work culture fosters collaboration and innovation, ensuring you have the resources and training needed to excel. Located in a vibrant community, we offer competitive benefits including a bonus scheme, generous holiday allowance, and a pension plan, making us an exceptional employer for those seeking a fulfilling career.
Contact Details:
Forces Recruitment Solutions Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Estate Manager in Harlow
✨Tip Number 1
Network like a pro! Reach out to your contacts in the estate management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its community values. Be ready to discuss how your experience aligns with their needs, especially around health & safety and customer service. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Estate Manager role! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Estate Manager in Harlow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in facilities or estate management. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and relationship-building abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Estate Manager role. We love seeing enthusiasm and a personal touch, so let your personality come through while keeping it professional.
Showcase Relevant Experience:When detailing your previous roles, focus on your achievements and responsibilities that relate to the key tasks of this position. We’re particularly interested in your knowledge of health & safety and compliance, so make sure to mention any relevant training or certifications.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Forces Recruitment Solutions Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of health & safety regulations, GDPR, and any legal obligations relevant to estate management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer inquiries or complaints in the past. Highlighting your relationship-building skills will demonstrate that you can maintain a positive community atmosphere.
✨Be Organised and Professional
Bring along any necessary documents, such as your CV and references, neatly organised. Dress professionally and arrive on time to make a great first impression—this role is all about setting an example!
✨Flexibility is Key
Be ready to discuss your availability and willingness to work flexible hours, including weekends and evenings. Showing that you're adaptable will resonate well with the interviewers, especially in a role that requires it.
