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- Tasks: Manage client relationships and develop new customer opportunities in a dynamic environment.
- Company: A family-run fresh food provider focused on customer satisfaction.
- Benefits: Competitive salary, pension scheme, and generous holiday allowance.
- Why this job: Join a supportive team and make a real impact in the fresh food industry.
- Qualifications: Experience in account management or similar roles with strong communication skills.
- Other info: Opportunities for travel across the UK and overseas, plus career growth potential.
The predicted salary is between 24000 - 40000 £ per year.
A family-run and customer-focused fresh food provider is seeking an Account Manager to be responsible for some of our clients’ products and customers to ensure relationships and portfolio are effectively managed and to seek and develop new customer opportunities. The Account Manager will have previous experience working as an Account Manager or have worked in a similar target-led role. In addition, the Account Manager will have excellent communication, research, relationship-building, and negotiation skills. You will need to be able to travel around the UK and overseas. Applications from ex-military personnel are strongly encouraged.
Key Responsibilities- Manage customer relationships and P/L account in respect of your portfolio/category of products
- Report and deliver insight on P/L performance versus agreed budgets
- Ensure strong relationships with colleagues
- Manage the marketing and sales of a portfolio of products
- Carry out new product development and identify new products for existing and new markets
- Ensure the delivery of Sales and Gross Trade Profit
- Support other teams and departments when required
- Understand and explore customer requirements
- Effectively manage information flow between the customer and internal customers and departments
- Respond to customer correspondence and prepare written proposals
- Meet customers and suppliers to discuss and formulate plans, and negotiate promotional pricing and budgets
- Make written proposals and present them to the customer and your colleagues
- Ensure customer requirements and expectations are managed and met
- Identify trends and formulate strategies
- Use PR resources to ensure the company is represented in trade and local press
- Ensure that price audits are done when required
- Comply with the company policy on suppliers
- Work with procurement to optimise supply chain cost
- Manage, direct, mentor and coach account managers, executives and assistants within your team
- Communicate effectively with internal managers and departments whilst fostering good relationships
- Deal with correspondence in your area of responsibility whilst maintaining constructive supplier and customer relationships and networking
- Monitor customer complaints, investigate these and recommend a course of action
- Ensure the administration associated with your area of responsibility is up to date
- Meet deadlines, targets and objectives
- Monitor the quality of customer service on a day-to-day basis
- If needed, carry out other tasks as and when
- Previous experience working as an Account Manager or similar
- Have strong written and verbal communication and presentation skills
- Good analysis, numeracy, and research skills
- Good negotiation, time management, organisation, people management, and planning skills
- Is commercially aware, adaptable, and financially aware
- Have a sense of humour and have excellent customer service and relationship-building skills
- Be able to work as a team and on one's own initiative
- Be able to travel in the UK and overseas
Benefits: Pension (3-5% matched), 25+8 holidays
Account Manager in Birmingham employer: Forces Recruitment Solutions Group Ltd
Contact Detail:
Forces Recruitment Solutions Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from a company you're interested in, make sure you can clearly explain who you are, what you do, and why you'd be a great fit for their team. Keep it concise and engaging!
✨Tip Number 3
Follow up after meetings or interviews. A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your previous experience in managing client relationships and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your written application reflects that. Use clear, concise language and make your points stand out. Remember, we’re looking for someone who can effectively communicate with both clients and colleagues.
Demonstrate Your Analytical Skills: In your application, don’t forget to mention your analytical abilities. Share examples of how you've used data to drive decisions or improve performance in past roles. This will show us you can handle the P/L responsibilities we need you to manage.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Forces Recruitment Solutions Group Ltd
✨Know Your Portfolio
Before the interview, make sure you thoroughly understand the products and services the company offers. Familiarise yourself with their current clients and any recent news about the company. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully built relationships with clients in the past. Be ready to discuss how you handle difficult conversations or negotiations, as this will highlight your ability to manage customer expectations effectively.
✨Demonstrate Your Analytical Skills
Be prepared to discuss how you've used data to inform your decisions in previous roles. Bring examples of how you've analysed P/L performance or identified trends that led to successful strategies. This will show that you can contribute to the company's goals from a financial perspective.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's approach to new product development or how they measure success in client relationships. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals.
