At a Glance
- Tasks: Help veterans transition to civilian life with job matching and support services.
- Company: Join the Forces Employment Charity, dedicated to empowering veterans for 140 years.
- Benefits: Enjoy flexible work options, career development, and a supportive team culture.
- Other info: Apply early as interviews may happen before the closing date.
- Why this job: Make a real impact in veterans' lives while working in an inclusive environment.
- Qualifications: No specific experience required; just a passion for helping others and strong communication skills.
The predicted salary is between 28800 - 48000 £ per year.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services. Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform. Who we are looking for: We are looking for a proactive individual with experience in advising and supporting individuals in need and empathy and understanding of the challenges ex-forces personnel face when transitioning into civilian employment. You will be confident and outgoing, able to work independently, but also communicate effectively and collaborate with both internal and external stakeholders and will have strong interpersonal and influencing skills, enabling you to interact effectively with others and contribute to a diverse and dedicated team. You will also need to be highly organised and proficient with IT systems, such as the Microsoft Suite and CRM platforms. Interested? Want to know more about the Charity? Check out our Website Eager to know more the role? Have a look at the Job Description attached below. What’s in it for you? Check out our Benefits attached below. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday, 22 May 2026 . Got questions about the role? Get in touch with the People Team. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. LI-DNI
CST Client Advisor employer: Forces Employment Charity
Contact Detail:
Forces Employment Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CST Client Advisor
✨Tip Number 1
Familiarise yourself with the Forces Employment Charity and its mission. Understanding their values and the specific challenges faced by veterans transitioning to civilian life will help you connect better during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former CST Client Advisors if possible. Engaging with them can provide you with insider knowledge about the role and the team dynamics, which can be invaluable during your interview.
✨Tip Number 3
Brush up on your CRM skills, particularly with Meganexus. Being proficient in the tools you'll be using will not only boost your confidence but also show your potential employer that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss how you would approach job matching and referral services for clients. Think of examples or strategies that could help veterans find suitable roles, as this will showcase your problem-solving skills and understanding of the client’s needs.
We think you need these skills to ace CST Client Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities of a CST Client Advisor. Highlight how your skills and experiences align with the role's requirements.
Craft a Tailored Covering Letter: Write a covering letter that specifically addresses the needs of the Forces Employment Charity. Mention your understanding of the challenges faced by service leavers and how you can assist them in their transition.
Highlight Relevant Experience: In your CV, emphasise any previous experience you have in advisory roles, particularly those involving support for veterans or similar populations. Use specific examples to demonstrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and covering letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Forces Employment Charity
✨Understand the Role
Make sure you thoroughly read the job description for the CST Client Advisor position. Familiarise yourself with the responsibilities, especially around assisting clients transitioning from military to civilian life. This will help you tailor your answers to demonstrate how your skills align with their needs.
✨Showcase Your Experience
Prepare to discuss any relevant experience you have in providing support or guidance, particularly in a client-facing role. Highlight any previous work with veterans or in similar environments, as this will resonate well with the charity's mission.
✨Familiarise Yourself with the Tools
Since the role involves using the Meganexus CRM and the CTP internet platform, it’s beneficial to have a basic understanding of these tools. If you have experience with similar systems, be ready to discuss that and how you can quickly adapt to new technologies.
✨Emphasise Inclusivity and Support
The charity values an inclusive environment, so be prepared to discuss how you can contribute to this culture. Share examples of how you've supported diverse individuals in the past and your commitment to fostering an inclusive workplace.