At a Glance
- Tasks: Support veterans in job readiness and provide ongoing assistance through positive relationships.
- Company: Forces Employment Charity, dedicated to helping service leavers and veterans thrive.
- Benefits: Inclusive environment, professional development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and collaboration.
- Why this job: Join a passionate team and help veterans transition successfully into civilian careers.
- Qualifications: Strong organisational skills, IT proficiency, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life‑long, life‑changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
The Custody Support and Case Worker (CSCW) will enrol participants, enhance job readiness, and provide ongoing support through positive relationships. Responsibilities include signposting relevant activities, addressing barriers and coordinating post‑release opportunities. This role involves extensive engagement with participants and partner organisations to ensure a seamless transition and support continuity.
Who we are looking for
We are seeking a highly organised and self‑motivated individual with a strong ability to collaborate effectively with internal and external stakeholders, building positive relationships at all levels, who brings excellent IT skills, including proficiency in Microsoft Office and Outlook, alongside a confident and outgoing approach supported by strong communication, interpersonal and influencing abilities. You will have well‑developed presentation and planning skills and be able to engage and motivate individuals, while working comfortably both independently and as part of a team, taking ownership of your performance, maintaining strong organisational standards, contributing to your ongoing professional development and applying a proactive, solutions‑focused approach in a dynamic environment.
Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Submit your CV and Covering Letter by Friday, 19 June 2026.
CFO HMP Holme House Custody Support employer: Forces Employment Charity
Joining the Forces Employment Charity means becoming part of a dedicated team that is passionate about making a difference in the lives of veterans and their families. With a strong commitment to professional development, a supportive work culture, and a focus on inclusivity, employees are empowered to thrive and grow in their roles. Located in a vibrant community, this position offers unique opportunities to engage with diverse stakeholders and contribute to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land CFO HMP Holme House Custody Support
✨Tip Number 1
Network like a pro! Reach out to your connections, attend industry events, and engage with professionals on platforms like LinkedIn. Building relationships can open doors that a CV alone can't.
✨Tip Number 2
Prepare for interviews by researching the organisation and practising common questions. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a great way to reiterate your interest and keep you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CFO HMP Holme House Custody Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role of Custody Support and Case Worker. Highlight your organisational skills, IT proficiency, and any relevant experience in supporting individuals or working with diverse groups.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for helping others and your ability to build positive relationships. Be open and honest about why you want to work with us at FEC and how you can contribute to our mission.
Showcase Your Communication Skills:Since this role involves extensive engagement with participants and partner organisations, make sure to demonstrate your strong communication and interpersonal skills in both your CV and cover letter. We want to see how you can connect with people!
Apply Early!:Don’t wait until the last minute to submit your application. We review applications as they come in, so applying early gives you a better chance of standing out. Head over to our website and get your application in as soon as possible!
How to prepare for a job interview at Forces Employment Charity
✨Know the Charity Inside Out
Before your interview, take some time to research the Forces Employment Charity. Understand their mission, values, and the specific role of the Custody Support and Case Worker. This will not only help you answer questions more effectively but also show your genuine interest in the organisation.
✨Showcase Your Communication Skills
Given the emphasis on building positive relationships, be prepared to demonstrate your communication and interpersonal skills. Think of examples from your past experiences where you've successfully engaged with diverse stakeholders or motivated individuals, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Prepare scenarios where you've addressed barriers or coordinated support for others. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Highlight Your Organisational Skills
As the role requires strong organisational skills, be ready to discuss how you manage your time and tasks effectively. Share specific tools or methods you use to stay organised, especially when juggling multiple responsibilities, to illustrate your proactive approach.
