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- Tasks: Support veterans in their transition to civilian life through advice and job matching.
- Company: Forces Employment Charity, dedicated to helping service leavers and veterans.
- Benefits: Flexible hours, meaningful work, and a supportive team environment.
- Other info: Inclusive workplace that values diversity and supports personal growth.
- Why this job: Make a real difference in the lives of veterans and their families.
- Qualifications: Experience in advising individuals and strong IT skills required.
The predicted salary is between 12 - 15 £ per hour.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services. Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.
We are looking for a proactive individual with experience in advising and supporting individuals in need and empathy and understanding of the challenges ex-forces personnel face when transitioning into civilian employment. You will also need to be highly organised and proficient with IT systems, such as the Microsoft Suite and CRM platforms.
We encourage all interested applicants to apply as soon as possible. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
Part Time Telephone Adviser in Birmingham employer: Forces Employment Charity
Contact Detail:
Forces Employment Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Telephone Adviser in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections, especially those in the military community. They might know of opportunities or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their mission and values, especially how they support veterans. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your military experience translates into civilian skills. Highlight your empathy and understanding of the challenges faced by ex-forces personnel.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Part Time Telephone Adviser in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of a Telephone Adviser. We want to see how your skills can help us support veterans transitioning to civilian life.
Show Your Empathy: In your written application, let us know about your understanding of the challenges faced by ex-forces personnel. Sharing personal experiences or insights can really make your application stand out!
Be Organised and Clear: Keep your application well-structured and easy to read. We appreciate clarity, so use bullet points or headings where necessary to showcase your qualifications and experience effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Forces Employment Charity
✨Know Your Stuff
Make sure you understand the role of a CST Client Advisor inside out. Familiarise yourself with the Forces Employment Charity's mission and how they support veterans. This will show your genuine interest and help you connect your experience to their needs.
✨Empathy is Key
Since this role involves supporting ex-forces personnel, be prepared to discuss your understanding of their challenges. Share any relevant experiences that demonstrate your empathy and ability to provide guidance during their transition to civilian life.
✨Show Off Your IT Skills
As proficiency in IT systems is crucial, brush up on your knowledge of the Microsoft Suite and CRM platforms. Be ready to discuss how you've used these tools in previous roles to enhance your efficiency and organisation.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team you'll be working with. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values, especially regarding inclusivity and support.