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For Companies At a Glance
- Tasks: Design and maintain IT systems while ensuring they meet business needs.
- Company: Join Forcepoint, a global leader in IT solutions with a focus on user experience.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team dedicated to excellence and innovation.
- Why this job: Make a real impact on technology that everyone in the company uses daily.
- Qualifications: Experience in system design, troubleshooting, and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
The IT Systems Architect designs, implements, and maintains IT systems and their interactions. This role supports cross‑system troubleshooting, maintains system documentation, and collaborates with technical teams to ensure systems are robust, secure, and aligned with business objectives. Your work directly impacts operational resilience and user experience following ITIL and Service Desk Institute best practices.
The IT User eXperience and Enablement (UXE) Department is responsible for the technology used daily by every part of the business, including video conferencing suites, laptops, office IT equipment, and core‑business applications. This person will work as a member of a globally distributed team of talented IT professionals within Forcepoint, delivering excellence to the company with a focus on outstanding customer experience and delivery.
Responsibilities
- Assist with cross‑system troubleshooting and design for recoverability and observability.
- Demonstrate expertise in deployment and identity systems.
- Maintain and improve system documentation and diagrams.
- Collaborate with technical leaders on mentoring and development plans.
- Communicate effectively across organisational levels.
- Create and break down initiatives into actionable stories.
- Influence technical direction within the team.
- Ensure alignment with business needs and outcomes.
Required Experience
- Experience in system design and troubleshooting.
- ITSM systems knowledge, ideally Freshservice.
- Strong documentation and communication skills.
- Ability to collaborate across teams.
- Understanding of business trade‑offs and technical outcomes.
Desirable Experience
- Experience with multiple identity and deployment systems.
- Coding expertise and technology stack judgement.
- Ability to improve designs based on feedback.
IT Systems Architect in Cornwall employer: Forcepoint
Contact Detail:
Forcepoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Architect in Cornwall
✨Tip Number 1
Network like a pro! Reach out to current employees at Forcepoint on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the IT Systems Architect role.
✨Tip Number 2
Prepare for the interview by brushing up on your system design and troubleshooting skills. Be ready to discuss specific examples of how you've tackled challenges in previous roles, especially those that align with ITIL best practices.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to articulate your thoughts clearly and demonstrate how you can collaborate effectively across teams. This is key for the role, so practice explaining complex ideas simply.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Forcepoint team.
We think you need these skills to ace IT Systems Architect in Cornwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the IT Systems Architect role. Highlight your experience in system design and troubleshooting, and don’t forget to mention any ITSM systems knowledge you have, especially with Freshservice.
Show Off Your Documentation Skills: Since strong documentation is key for this role, include examples of how you've maintained or improved system documentation in your previous jobs. This will show us that you can keep things organised and clear!
Communicate Clearly: Effective communication is crucial, so make sure your application reflects that. Use straightforward language and structure your thoughts logically. We want to see that you can communicate across different organisational levels.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Forcepoint
✨Know Your Systems Inside Out
Make sure you’re well-versed in the IT systems relevant to the role. Brush up on your knowledge of system design, troubleshooting, and ITSM systems like Freshservice. Being able to discuss these topics confidently will show that you’re ready to hit the ground running.
✨Showcase Your Documentation Skills
Since maintaining system documentation is key, prepare examples of how you've created or improved documentation in past roles. Bring along diagrams or documentation samples if possible, as this will demonstrate your attention to detail and organisational skills.
✨Communicate Like a Pro
Effective communication is crucial, especially when collaborating with technical teams. Practice explaining complex concepts in simple terms. This will not only help you during the interview but also show that you can bridge the gap between technical and non-technical stakeholders.
✨Be Ready to Discuss Business Outcomes
Understand how your technical decisions impact business objectives. Be prepared to discuss examples where you’ve aligned IT solutions with business needs. This shows that you’re not just a techie but someone who understands the bigger picture and can influence technical direction effectively.