At a Glance
- Tasks: Support operating table trials, demonstrate equipment, and provide clinical training to customers.
- Company: Fast-growing Medical and Scientific Distribution Company based in Banbury.
- Benefits: Performance bonus, health cover, company car, and 23 days holiday plus Bank holidays.
- Other info: Flexible hours, extensive travel, and great opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact in the medical field.
- Qualifications: Experience with operating tables or theatre-based roles; sales experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Our client, based in Banbury, is one of the UK’s fastest-growing Medical and Scientific Distribution Companies with plans to double the business within the next three years. They are hiring an additional Sales Support Specialist to assist with operating table trials across the country. Reporting to the Capital Sales Team Leader, this role would ideally suit someone from an ODP background or with previous theatre experience, including patient positioning. Please note that suitable candidates will ideally be based in the Midlands due to travel requirements.
Responsibilities
- Support operating table trials and demos as directed by the National Sales Manager. This will involve demonstrating the equipment, delivering clinical applications training to customers, delivering clinical case support for patient treatments, asking questions to understand customer expectations and requirements, handling objections and problem-solving.
- Document and manage all relevant customer activities within the CRM system.
- Host customer site visits at reference sites.
- Conduct system testing on-site if required.
- Oversee the customer service team and delegate work accordingly.
- Troubleshoot product issues at customer sites and identify any product usability issues.
- The Operating Theatre Sales Support Specialist will travel extensively, with travel expected to be 80% or more of their responsibilities.
- Communicates customer feedback to the appropriate functions in the company.
- Document complaints according to QMS/EMS processes.
- Support the Sales by demonstrating products to potential customers.
- Represent the company at trade shows and exhibitions.
- Trained to Install Operating Table software upgrades as required.
- Provide post-installation training for end users of the products.
- Liaise with all end users post-install to gain feedback, testimonials and Case Study information where required.
Qualifications
- The ideal candidate would have previous experience with operating tables and patient positioning.
- Previous sales experience is not essential but desirable.
- ODP, Nurse, Surgical Specialities or theatre-based experience is essential.
- Ability to work under pressure and prioritise workload.
- Good communication skills – verbal and written.
- Good computer skills.
- Due to travel requirements, candidates must have a full UK driving licence.
Additional Information
- This is a full-time, permanent role working Monday – Friday. Core hours are 9 am – 5 pm, with flexibility required for travelling to hospitals.
- Performance bonus incentive.
- Opportunities for career advancement and professional development.
- Dynamic and collaborative work environment with a focus on innovation and excellence.
- 23 days holiday plus Bank holidays.
- Health cover.
- Company car or car allowance.
Please contact Matt Hartwell on 07301283663 or email your CV to matt.hartwell@forcerecruitment.com for a confidential chat.
Sales Support Specialist employer: Force
Join a dynamic and rapidly expanding Medical and Scientific Distribution Company in Banbury, where your expertise as a Sales Support Specialist will be valued and nurtured. With a strong focus on innovation, employee growth opportunities, and a collaborative work culture, you will enjoy a competitive benefits package including health cover, performance bonuses, and a company car or allowance. This role not only offers the chance to make a meaningful impact in the healthcare sector but also provides a supportive environment for professional development and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the medical and scientific distribution field, especially those who work with operating tables. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales support and theatre experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during demos! If you get the chance to demonstrate equipment, make it engaging. Highlight your understanding of patient positioning and how it impacts customer satisfaction.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. And remember, apply through our website for the best chance at landing that Sales Support Specialist role!
We think you need these skills to ace Sales Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially if you've worked in a theatre setting or have an ODP background. We want to see how your skills align with the Sales Support Specialist role, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Communication Skills:Since good communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We want to see that you can convey information effectively right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Force
✨Know Your Stuff
Make sure you brush up on your knowledge of operating tables and patient positioning. Familiarise yourself with the products you'll be demonstrating, as well as any recent advancements in medical technology. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've got an ODP background or theatre experience, be ready to share specific examples of how you've used your skills in a practical setting. Think about times when you had to troubleshoot issues or provide training, as these experiences will resonate well with the interviewers.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you would explain complex concepts in simple terms. Good communication is key!
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the company culture, opportunities for professional development, or specifics about the sales support team. This shows that you're engaged and serious about the position.
