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- Tasks: Support operating table trials and provide training to customers across the UK.
- Company: Fast-growing Medical and Scientific Distribution Company based in Banbury.
- Benefits: Performance bonus, 23 days holiday, and opportunities for career advancement.
- Other info: Expect extensive travel and a collaborative work environment focused on innovation.
- Why this job: Join a dynamic team and make a real impact in the medical field.
- Qualifications: Experience in operating tables or theatre settings is essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client, based in Banbury, is one of the UK’s fastest-growing Medical and Scientific Distribution Companies with plans to double the business within the next three years. They are hiring an additional Sales Support Specialist to assist with operating table trials across the country. Reporting to the Capital Sales Team Leader, this role would ideally suit someone from an ODP background or with previous theatre experience, including patient positioning. Please note that suitable candidates will ideally be based in the Midlands due to travel requirements.
Responsibilities
- Support operating table trials and demos as directed by the National Sales Manager.
- Demonstrate the equipment and deliver clinical applications training to customers.
- Deliver clinical case support for patient treatments.
- Ask questions to understand customer expectations and requirements.
- Handle objections and problem-solve.
- Document and manage all relevant customer activities within the CRM system.
- Host customer site visits at reference sites.
- Conduct system testing on-site if required.
- Oversee the customer service team and delegate work accordingly.
- Troubleshoot product issues at customer sites and identify any product usability issues.
- Travel extensively, with travel expected to be 80% or more of responsibilities.
- Communicate customer feedback to the appropriate functions in the company.
- Document complaints according to QMS/EMS processes.
- Support the Sales by demonstrating products to potential customers.
- Represent the company at trade shows and exhibitions.
- Install Operating Table software upgrades as required.
- Provide post-installation training for end users of the products.
- Liaise with all end users post-install to gain feedback, testimonials and Case Study information where required.
Qualifications
- Previous experience with operating tables and patient positioning.
- Previous sales experience is not essential but desirable.
- ODP, Nurse, Surgical Specialities or theatre-based experience is essential.
- Ability to work under pressure and prioritise workload.
- Good communication skills – verbal and written.
- Good computer skills.
- Due to travel requirements, candidates must have a full UK driving licence.
Additional Information
- This is a full-time, permanent role working Monday – Friday.
- Core hours are 9 am – 5 pm, with flexibility required for travelling to hospitals.
- Performance bonus incentive.
- Opportunities for career advancement and professional development.
- Dynamic and collaborative work environment with a focus on innovation and excellence.
- 23 days holiday plus.
Sales Support Specialist in London employer: Force
Contact Detail:
Force Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical and scientific fields, especially those who might know about opportunities at companies like ours. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales support and operating tables. We want to see how you handle real-life scenarios, so think about examples from your past experiences that showcase your skills.
✨Tip Number 3
Showcase your passion for the role! When you apply through our website, make sure to highlight your theatre experience and how it relates to supporting sales. We love candidates who are genuinely excited about what we do.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which we definitely appreciate at StudySmarter.
We think you need these skills to ace Sales Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially if you've worked in a theatre setting or have an ODP background. We want to see how your skills align with the Sales Support Specialist role, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you a great fit. We love seeing enthusiasm and a personal touch!
Showcase Your Communication Skills: Since good communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We want to see that you can convey information effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Force
✨Know Your Stuff
Make sure you brush up on your knowledge of operating tables and patient positioning. Familiarise yourself with the products you'll be demonstrating, as well as any recent advancements in medical technology. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've got an ODP background or theatre experience, be ready to share specific examples of how you've used your skills in a clinical setting. Think about times when you had to troubleshoot issues or provide training – these stories will highlight your problem-solving abilities and customer service skills.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with customers, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member, focusing on how you would explain complex concepts in simple terms. Good communication is key!
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company and the role. Ask about their plans for growth, how they support their sales team, or what a typical day looks like for a Sales Support Specialist. This shows you're engaged and serious about the opportunity.