At a Glance
- Tasks: Support operating table trials, demonstrate equipment, and provide clinical training to customers.
- Company: Fast-growing Medical and Scientific Distribution Company based in Banbury.
- Benefits: Performance bonus, health cover, company car, 23 days holiday plus Bank holidays.
- Other info: Full-time role with extensive travel and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact in the medical field.
- Qualifications: Experience in operating tables or theatre roles; good communication and computer skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client, based in Banbury, is one of the UK’s fastest-growing Medical and Scientific Distribution Companies with plans to double the business within the next three years. Due to continued growth, they are now looking to hire an additional Sales Support Specialist to assist with operating table trials across the country.
Reporting to the Capital Sales Team Leader, this role would ideally suit someone from an ODP background or with previous theatre experience, including patient positioning. Please note that suitable candidates will ideally be based in the Midlands due to travel requirements.
Main Duties & Responsibilities:- Support operating table trials and demos as directed by the National Sales Manager. This will involve demonstrating the equipment, delivering clinical applications training to customers, delivering clinical case support for patient treatments, asking questions to understand customer expectations and requirements, handling objections and problem-solving.
- Document and manage all relevant customer activities within the CRM system.
- Host customer site visits at reference sites.
- Conduct system testing on-site if required.
- Oversee the customer service team and delegate work accordingly.
- Troubleshoot product issues at customer sites and identify any product usability issues.
- The Operating Theatre Sales Support Specialist will travel extensively, with travel expected to be 80% or more of their responsibilities.
- Communicates customer feedback to the appropriate functions in the company.
- Document complaints according to QMS/EMS processes.
- Support the Sales by demonstrating products to potential customers.
- Represent the company at trade shows and exhibitions.
- Trained to Install Operating Table software upgrades as required.
- Provide post-installation training for end users of the products.
- Liaise with all end users post-install to gain feedback, testimonials and Case Study information where required.
- The ideal candidate would have previous experience with operating tables and patient positioning.
- Previous sales experience is not essential but desirable.
- ODP, Nurse, Surgical Specialities or theatre-based experience is essential.
- Ability to work under pressure and prioritise workload.
- Good communication skills – verbal and written.
- Good computer skills.
- Due to travel requirements, candidates must have a full UK driving licence.
- This is a full-time, permanent role working Monday – Friday. Core hours are 9 am – 5 pm, with flexibility required for travelling to hospitals.
- Performance bonus incentive.
- Opportunities for career advancement and professional development.
- Dynamic and collaborative work environment with a focus on innovation and excellence.
- 23 days holiday plus Bank holidays.
- Health cover.
- Company car or car allowance.
Please contact Matt Hartwell on 07301283663 or email your CV for a confidential chat.
Sales Support Specialist employer: Force Recruitment and Outsourcing
Join a dynamic and rapidly expanding Medical and Scientific Distribution Company in Banbury, where your contributions as a Sales Support Specialist will be pivotal in supporting operating table trials across the UK. With a strong emphasis on innovation and excellence, the company offers a collaborative work culture, comprehensive health cover, and opportunities for career advancement, making it an excellent employer for those seeking meaningful and rewarding employment in the healthcare sector.
Contact Details:
Force Recruitment and Outsourcing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical and scientific fields, especially those who might know about opportunities at companies like our client. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your ODP or theatre experience can directly benefit their sales support team. Show them you’re not just another candidate!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our dynamic team. Let’s get you that Sales Support Specialist role!
We think you need these skills to ace Sales Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in operating theatres or have an ODP background. We want to see how your skills match the role, so don’t be shy about showcasing your theatre experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Support Specialist role and how your previous experiences make you a great fit. We love seeing genuine enthusiasm for the position!
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, highlight your communication skills in both your CV and cover letter. We want to know how you handle customer feedback and support, so share any relevant examples!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Force Recruitment and Outsourcing
✨Know Your Stuff
Make sure you brush up on your knowledge of operating tables and patient positioning. Familiarise yourself with the products you'll be demonstrating, as well as any recent advancements in medical technology. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Experience
If you've got an ODP background or theatre experience, be ready to share specific examples of how you've used that knowledge in past roles. Think about situations where you had to troubleshoot issues or provide training, and be prepared to discuss these in detail during the interview.
✨Demonstrate Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and concisely. You might be asked to handle objections or explain complex concepts, so consider doing mock interviews with a friend to refine your communication style.
✨Prepare for Travel Questions
Given that travel is a big part of this job, be ready to discuss your availability and willingness to travel extensively. It’s a good idea to have a plan in mind for how you’ll manage your time and responsibilities while on the road, as this shows you're proactive and organised.
