National Account Manager - 1 day a week in Newcastle upon Tyne
National Account Manager - 1 day a week

National Account Manager - 1 day a week in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead negotiations and drive growth for a leading brand across Pharmacy, Grocery, and Wholesale.
  • Company: Dynamic FMCG company with a focus on innovation and competitive strategy.
  • Benefits: Competitive salary, flexible working, and opportunities for professional development.
  • Why this job: Take ownership of a brand and make a real impact in a fast-paced environment.
  • Qualifications: Proven experience in account management within FMCG and strong negotiation skills.
  • Other info: UK-wide role with travel opportunities and a chance to shape the commercial agenda.

The predicted salary is between 36000 - 60000 £ per year.

Our client, with offices in Banbury and Ireland, is seeking a commercially driven, resilient National Account Manager to take full ownership of one of its brands across Pharmacy, Grocery, and Wholesale. This role is for someone who is comfortable leading tough buyer negotiations, fighting for listings, and defending margin in highly competitive categories. You will be accountable for performance, distribution, and profitability, not just relationship management.

Reporting to the Business Unit Director, you will own the national commercial agenda for the brand and play a key role in driving sustainable, profitable growth across UK bricks-and-mortar retail.

Key Responsibilities
  • Full accountability for sales performance, distribution, and profitability of the brand across UK bricks-and-mortar retail.
  • Own and deliver the customer P&L, ensuring growth is achieved while protecting margin.
  • Lead high-stakes commercial negotiations with grocery multiples, national pharmacy chains & wholesalers.
  • Win, defend, and expand listings, including range reviews, re-listings, NPD sell-ins, and promotional space.
  • Manage national accounts, wholesalers, multiples, and pharmacy groups to deliver significant, sustainable, and profitable growth.
  • Develop and execute robust account plans and JBPs, aligned to overall business strategy.
  • Challenge buyers constructively to secure optimal pricing, trade terms, promotions, and distribution.
  • Identify and deliver new business opportunities through new customers, new channels, and new product launches.
  • Lead the commercial agenda internally, identifying opportunities and risks within the P&L.
  • Maintain accurate forecasting and reporting on sales, volume, margin, and promotional performance (monthly, quarterly, annual).
  • Ensure compliance with agreed commercial terms and manage customer trackers for key brands and products.
  • Evaluate promotional effectiveness and adapt promotional strategy on a monthly and quarterly basis.
  • Act as the primary commercial interface between customers and internal teams, including close collaboration with E-Commerce and cross-functional stakeholders.
  • Take ownership of cross-functional execution, setting clear standards of accountability and commercial behaviour.
Experience & Skills Required
  • Proven experience as a National Account Manager or Senior Key Account Manager within FMCG, ideally across Grocery and Pharmacy.
  • Demonstrable track record of winning and defending listings with UK multiples, wholesalers, and pharmacy groups.
  • Strong experience negotiating commercial terms, pricing, margins, and promotions in competitive retail environments.
  • Solid understanding of the UK OTC and healthcare landscape, including key customer structures and routes to market.
  • Experience onboarding new retail customers and launching new brands or products into market.
  • Strong customer P&L ownership experience.
  • Commercial confidence and resilience — able to challenge buyers and internal stakeholders to achieve the right outcome.
  • Ability to assess a brand commercially and build a clear, executable growth strategy.
  • Strong influencing and stakeholder management skills; credible at buyer level.
  • Highly numerate, with strong Excel, PowerPoint, and Power BI capability.
Additional Information

This is a UK-wide role with potential customer travel and occasional attendance at the Banbury office. Suitable for candidates who enjoy competitive negotiations, taking ownership, and driving outcomes rather than maintaining the status quo.

Please contact Matt Hartwell on 07301 283663 or email your CV to matt.hartwell@forcerecruitment.com for a confidential discussion.

National Account Manager - 1 day a week in Newcastle upon Tyne employer: Force Recruitment and Outsourcing

Our client is an exceptional employer, offering a dynamic work culture that fosters resilience and commercial acumen. With a focus on employee growth and development, team members are encouraged to take ownership of their roles while enjoying the unique advantage of working in Banbury, where collaboration and innovation thrive. The company provides competitive benefits and opportunities for meaningful contributions to the brand's success across the UK retail landscape.
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Contact Detail:

Force Recruitment and Outsourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land National Account Manager - 1 day a week in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings.

✨Tip Number 2

Prepare for interviews by researching the company and its competitors. Understand their products and market position, especially in the pharmacy and grocery sectors. This will help you tailor your answers and show that you’re genuinely interested in the role.

✨Tip Number 3

Practice your negotiation skills! As a National Account Manager, you’ll need to demonstrate your ability to lead tough negotiations. Role-play scenarios with friends or mentors to build your confidence and refine your approach.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!

We think you need these skills to ace National Account Manager - 1 day a week in Newcastle upon Tyne

Commercial Negotiation
P&L Management
Account Management
Sales Performance Analysis
Customer Relationship Management
Market Strategy Development
Promotional Strategy Evaluation
Stakeholder Management
FMCG Knowledge
Retail Channel Experience
Data Analysis (Excel, PowerPoint, Power BI)
Resilience
Influencing Skills
Growth Strategy Execution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of National Account Manager. Highlight your experience in FMCG, especially with grocery and pharmacy, and showcase your success in negotiations and managing P&L.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific achievements that demonstrate your ability to drive sales performance and manage key accounts.

Showcase Your Negotiation Skills: Since this role involves tough buyer negotiations, make sure to include examples of how you've successfully navigated similar situations in the past. We want to see your commercial confidence in action!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Force Recruitment and Outsourcing

✨Know Your Numbers

As a National Account Manager, you'll need to be comfortable with numbers. Brush up on your P&L management skills and be ready to discuss how you've driven profitability in previous roles. Prepare specific examples of how you've managed margins and achieved sales targets.

✨Master the Art of Negotiation

Negotiation is key in this role, so come prepared with strategies that have worked for you in the past. Think about tough negotiations you've led and how you secured listings or improved trade terms. Be ready to role-play a negotiation scenario during the interview.

✨Understand the Market Landscape

Familiarise yourself with the UK OTC and healthcare landscape. Research the company's competitors and their positioning in the market. This knowledge will help you demonstrate your understanding of the challenges and opportunities within the industry during the interview.

✨Showcase Your Strategic Thinking

Be prepared to discuss how you develop and execute account plans. Highlight your experience in identifying new business opportunities and how you've adapted strategies based on promotional effectiveness. Use specific examples to illustrate your strategic mindset and ability to drive growth.

National Account Manager - 1 day a week in Newcastle upon Tyne
Force Recruitment and Outsourcing
Location: Newcastle upon Tyne

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