At a Glance
- Tasks: Manage exports and customs clearances while ensuring timely deliveries.
- Company: Join Forbo, a leading company in logistics and customer service.
- Benefits: Enjoy hybrid working options, competitive salary, and a supportive team environment.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Be part of a dynamic team that drives efficiency and customer satisfaction.
- Qualifications: Strong organisational skills, attention to detail, and teamwork abilities required.
The predicted salary is between 25000 - 32000 € per year.
This role is full time (36.5 hours per week, hybrid options are available for discussion in line with the Forbo Remote Working Policy) based at our Ripley, Derbyshire site. In this role you will work as part of the Ripley Group Sales Support (GSS) team, a hybrid of logistics and customer service, responsible for booking transport and processing customs clearances for samples, couriers, raw materials, work-in-progress, and finished goods on behalf of all Forbo UK sites in compliance with HMRC regulations.
Key responsibilities for the position include:
- Ensuring exports (work-in-progress, finished goods, samples, couriers) are despatched on time to meet customer delivery requirements in compliance with HMRC and INCOTerms 2020.
- Obtaining quotes for transportation of import/export orders from the UK as requested by Forbo sites or customers by liaising with freight forwarders.
- Arranging customs clearances (and other export documentation) for exports and imports by liaising with freight forwarders and checking accuracy to ensure compliance with HMRC.
- Liaising with Forbo supply chain colleagues and external warehouse teams to ensure orders despatched on time.
- Liaising with Forbo Customer Service colleagues to plan and coordinate shipments.
- Acquiring feedback and performance data on exports to drive continuous improvement of the department.
The successful person will require:
- The ability to work professionally to deadlines and targets under pressure and time constraint with excellent attention to detail.
- Organisation skills, with the ability to work methodically following standard operating procedures, templates, and country guidance documentation.
- Excellent communication and teamwork skills (written, verbal and listening skills).
- Sound IT skills - preferably experience including e-mail, Word, Excel, Microsoft Teams, SAP and Trello.
- Excellent interpersonal skills with the ability to build rapport and trust with all colleagues at all levels.
- Prior experience in a logistics role is desirable.
- Maths and English GCSE.
To apply: Please forward on a cover letter explaining how you meet the above requirement along with an up to date CV to Sarah McMasters, HR Business Partner (Ripley site) sarah.mcmasters@forbo.com
Export Administrator in Surrey employer: Forbo Flooring Systems
Forbo is an exceptional employer located in Ripley, Derbyshire, offering a supportive work culture that values teamwork and professional growth. With flexible hybrid working options and a commitment to employee development, Forbo provides a dynamic environment where you can thrive while ensuring compliance and efficiency in export operations. Join us to be part of a dedicated team that prioritises excellence and continuous improvement in logistics and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Export Administrator in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and export sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to export administration. Think about scenarios where you've demonstrated your organisational skills or attention to detail, as these are key for the role.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with tools like SAP and Trello before your interview. Being able to discuss how you've used these in past roles will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Export Administrator in Surrey
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight how your skills and experiences align with the key responsibilities mentioned in the job description. Be specific about your logistics experience and how you can contribute to the GSS team.
Tailor Your CV:Don’t just send out the same CV for every application. Tailor it to reflect the skills and experiences that are most relevant to the Export Administrator role. Use keywords from the job description to make it clear you’re a great fit!
Show Off Your Communication Skills:Since this role requires excellent communication, make sure your written application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s a great way to ensure your application gets to the right people and shows you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Forbo Flooring Systems
✨Know Your Exports
Familiarise yourself with the basics of export processes, customs clearances, and INCOTerms 2020. Being able to discuss these topics confidently will show that you understand the role and can hit the ground running.
✨Showcase Your Organisation Skills
Prepare examples of how you've successfully managed deadlines and targets in previous roles. Highlight your ability to follow standard operating procedures and how you ensure accuracy in your work.
✨Communicate Effectively
Practice your communication skills by preparing for common interview questions. Be ready to demonstrate how you’ve built rapport with colleagues and handled teamwork situations in the past.
✨Get Tech-Savvy
Brush up on your IT skills, especially with tools like Excel and SAP. If you have experience with Trello or Microsoft Teams, be sure to mention it, as these are valuable in a logistics role.
