At a Glance
- Tasks: Manage exports and customs clearances while ensuring timely deliveries.
- Company: Join a leading company in the logistics and customer service sector.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for growth.
- Other info: Ideal for those looking to kickstart their career in logistics.
- Why this job: Be part of a dynamic team making a real impact in global trade.
- Qualifications: Strong organisational skills and excellent communication abilities required.
The predicted salary is between 25000 - 30000 € per year.
This role is full time (36.5 hours per week, hybrid options are available for discussion in line with the Forbo Remote Working Policy) based at our Ripley, Derbyshire site. In this role you will work as part of the Ripley Group Sales Support (GSS) team, a hybrid of logistics and customer service, responsible for booking transport and processing customs clearances for samples, couriers, raw materials, work-in-progress, and finished goods on behalf of all Forbo UK sites in compliance with HMRC regulations.
Key responsibilities for the position include:
- Ensuring exports (work-in-progress, finished goods, samples, couriers) are despatched on time to meet customer delivery requirements in compliance with HMRC and INCOTerms 2020.
- Obtaining quotes for transportation of import/export orders from the UK as requested by Forbo sites or customers by liaising with freight forwarders.
- Arranging customs clearances (and other export documentation) for exports and imports by liaising with freight forwarders and checking accuracy to ensure compliance with HMRC.
- Liaising with Forbo supply chain colleagues and external warehouse teams to ensure orders despatched on time.
- Liaising with Forbo Customer Service colleagues to plan and coordinate shipments.
- Acquiring feedback and performance data on exports to drive continuous improvement of the department.
The successful person will require:
- The ability to work professionally to deadlines and targets under pressure and time constraint with excellent attention to detail.
- Organisation skills, with the ability to work methodically following standard operating procedures, templates, and country guidance documentation.
- Excellent communication and teamwork skills (written, verbal and listening skills).
- Sound IT skills - preferably experience including e-mail, Word, Excel, Microsoft Teams, SAP and Trello.
- Excellent interpersonal skills with the ability to build rapport and trust with all colleagues at all levels.
- Prior experience in a logistics role is desirable.
- Maths and English GCSE.
Export Administrator employer: Forbo Flooring Systems
Forbo is an exceptional employer, offering a supportive work culture that values teamwork and continuous improvement. Located in Ripley, Derbyshire, the company provides flexible hybrid working options and opportunities for professional growth within the logistics and customer service sectors. Employees benefit from a collaborative environment where their contributions are recognised, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Export Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and export sectors on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of HMRC regulations and INCOTerms 2020. Show us that you’re not just a candidate, but someone who understands the ins and outs of the role and can hit the ground running.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Forbo team.
We think you need these skills to ace Export Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Export Administrator role. Highlight your logistics experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your attention to detail and organisational skills, and don’t forget to show your enthusiasm for working with us at Forbo.
Showcase Your Communication Skills:Since this role involves liaising with various teams, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of teamwork, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Forbo Flooring Systems
✨Know Your Stuff
Make sure you brush up on HMRC regulations and INCOTerms 2020. Being able to discuss these topics confidently will show that you understand the core responsibilities of the Export Administrator role.
✨Showcase Your Organisation Skills
Prepare examples of how you've successfully managed deadlines and targets in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Communicate Effectively
Practice your communication skills before the interview. Be ready to demonstrate how you’ve built rapport with colleagues or customers in the past, as this role requires excellent teamwork and interpersonal skills.
✨Familiarise Yourself with Tools
If you have experience with tools like SAP, Trello, or Microsoft Teams, be prepared to discuss how you've used them in your previous roles. If you're not familiar with them, do a bit of research to understand their functions and relevance to the job.
