At a Glance
- Tasks: Manage exports and customs clearances while ensuring timely deliveries.
- Company: Join a leading company in logistics and customer service.
- Benefits: Flexible hybrid working options and a supportive team environment.
- Other info: Great opportunity for career growth in a fast-paced industry.
- Why this job: Be part of a dynamic team making a real impact in global trade.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 25000 - 30000 € per year.
This role is full time (36.5 hours per week, hybrid options are available for discussion in line with the Forbo Remote Working Policy) based at our Ripley, Derbyshire site. In this role you will work as part of the Ripley Group Sales Support (GSS) team, a hybrid of logistics and customer service, responsible for booking transport and processing customs clearances for samples, couriers, raw materials, work-in-progress, and finished goods on behalf of all Forbo UK sites in compliance with HMRC regulations.
Key responsibilities for the position include:
- Ensuring exports (work-in-progress, finished goods, samples, couriers) are despatched on time to meet customer delivery requirements in compliance with HMRC and INCOTerms 2020.
- Obtaining quotes for transportation of import/export orders from the UK as requested by Forbo sites or customers by liaising with freight forwarders.
- Arranging customs clearances (and other export documentation) for exports and imports by liaising with freight forwarders and checking accuracy to ensure compliance with HMRC.
- Liaising with Forbo supply chain colleagues and external warehouse teams to ensure orders despatched on time.
- Liaising with Forbo Customer Service colleagues to plan and coordinate shipments.
- Acquiring feedback and performance data on exports to drive continuous improvement of the department.
The successful person will require:
- The ability to work professionally to deadlines and targets under pressure and time constraint with excellent attention to detail.
- Organisation skills, with the ability to work methodically following standard operating procedures, templates, and country guidance documentation.
- Excellent communication and teamwork skills (written, verbal and listening skills).
- Sound IT skills - preferably experience including e-mail, Word, Excel, Microsoft Teams, SAP and Trello.
- Excellent interpersonal skills with the ability to build rapport and trust with all colleagues at all levels.
- Prior experience in a logistics role is desirable.
- Maths and English GCSE.
To apply: Please forward on a cover letter explaining how you meet the above requirement along with an up to date CV to Sarah McMasters, HR Business Partner (Ripley site).
Export Administrator in Derby employer: Forbo Flooring Systems
Forbo is an exceptional employer located in Ripley, Derbyshire, offering a supportive work culture that values teamwork and professional growth. With hybrid working options and a commitment to employee development, we provide our staff with the tools and opportunities to excel in their roles while ensuring compliance with industry standards. Join us to be part of a dynamic team that prioritises innovation and continuous improvement in logistics and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Export Administrator in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and export sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching Forbo and their operations. Knowing their values and how they handle exports will help you stand out. Plus, it shows you're genuinely interested in the role!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Export Administrator in Derby
Some tips for your application 🫡
Craft a Tailored Cover Letter:Make sure your cover letter speaks directly to the Export Administrator role. Highlight your relevant experience in logistics and customer service, and don’t forget to mention your attention to detail and ability to meet deadlines!
Show Off Your IT Skills:Since the job mentions specific software like SAP and Excel, it’s a good idea to showcase your proficiency with these tools in your CV. If you’ve used them in previous roles, give examples of how they helped you succeed.
Highlight Teamwork and Communication:This role is all about collaboration, so make sure to emphasise your communication skills in both your cover letter and CV. Share examples of how you’ve worked effectively with others to achieve common goals.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows you’re serious about joining our team!
How to prepare for a job interview at Forbo Flooring Systems
✨Know Your Stuff
Make sure you understand the key responsibilities of the Export Administrator role. Brush up on HMRC regulations, INCOTerms 2020, and the logistics process. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Organisation Skills
Prepare examples from your past experiences where you've successfully managed deadlines and worked methodically. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your attention to detail and ability to follow procedures.
✨Communicate Like a Pro
Since this role involves liaising with various teams, practice your communication skills. Be ready to demonstrate how you've effectively collaborated with others in previous roles. Think of specific instances where your communication made a difference.
✨Get Tech-Savvy
Familiarise yourself with the software mentioned in the job description, like Excel and SAP. If you have experience with Trello or Microsoft Teams, be prepared to discuss how you've used these tools to enhance your work efficiency.
