Senior Paralegal - Insurance (Abuse & Social Care) in Preston

The Role

Forbes Solicitors LLP are seeking a senior paralegal to join our Insurance department at our Gordon House Office.

The successful candidate will assist colleagues in a range of interesting, diverse and complex matters including but not limited to:

• Abuse/neglect
• Inquests and related civil claims
• Human rights
• Data breaches

This role is full time, working 36.25 hours per week, Monday to Friday, 9am until 5pm.

This is a fantastic opportunity for a dynamic senior paralegal looking for a new challenge to join our team, to progress their career and bring their skills and knowledge to a collaborative and professional team. While the role demands the fast pace, customer focus, and high standards of a law firm, it also ensures a sustainable work-life balance, reflecting the regional area it serves.

As a key member of our team, you will be responsible for achieving successful outcomes such as:

• Provide effective and efficient legal services to clients; this could be delivered in a range of ways and would usually include provision of advice, understanding and actioning next steps in the file, and/or successfully running a caseload that delivers to client expectations and requirements.
• Ensure successful delivery of a number of open client cases and files, maximising chargeable time, meeting deadlines and achieving good results for clients.
• Draft and complete legal documents that are integral to progressing client cases.
• Provide legal advice, under the supervision of a qualified advisor, or significantly support a qualified advisor with high risk, high value or complex work, that progresses and concludes client matters.
• Analysing and understanding client instructions to gain an understanding of client expectations and requirements, identify and take actions required, provide advice and manage and guide the progression of a client file.
• Represent clients in court and hearings as required.
• Achieve the most preferable outcome possible for clients through excellent negotiation and liaison with opponents and a strong and successful representation of the case.
• Maintain, monitor and update the appropriate systems and documents with client and case information, data and file notes.
• Support peers and colleagues within the department to develop skills and knowledge.
• Carry out and deliver accurate and up-to-date legal research for complex matters.
• Manage regular and up-to-date communications with clients and stakeholders, answering queries, managing expectations (including costs), providing updates and effectively chasing responses required and escalating appropriately.

The Person

We will be progressing applicants to the next stage based on the role profile and the candidate’s demonstrated knowledge, experience, and skills in:

Essential

• Paralegal with experience of managing their own caseload or managing the full lifecycle of matters through to completion in an insurance department.
• Experience or proven interest in the work types listed in this specification.
• Experience of working towards and managing financial targets.
• Experience using legal case management systems to support the delivery of services.
• Excellent administrative skills including word processing, maintaining records, and handling correspondence.
• Excellent attention to detail, including proof-reading and editing skills to ensure accuracy and quality of legal documents.
• The ability to prioritise tasks, manage time effectively, and coordinate multiple activities simultaneously to meet deadlines.
• The ability to work as part of a team.
• Excellent written and verbal communication skills for interacting with clients, colleagues, and external parties.
• Excellent IT skills and the ability to use multiple platforms such as word, excel, outlook and other case management systems/databases.
• Alignment with our values.

Desirable

• Knowledge of and/or interest in the social care sector.
• Law degree or other legal Level 6 qualification.

The Firm

At Forbes Solicitors, we believe in creating a supportive and collaborative environment where our team members can thrive and develop themselves and others. We offer a comprehensive range of legal services and have offices across the North, with deep roots in Lancashire. Our team are known for its genuine, practical advice and passion for achieving the best results. We are real people who listen to each other and work together to deliver exceptional service.

We are proud to have been awarded Investors in People (IIP) Gold Accreditation, and the Firm is ranked as a Legal 500 Top Tier Firm and a Chambers and Partners Leading Firm.

We are a values-led Firm and are looking for people who embody our values: authenticity, striving for exceptional results, and unity in teamwork to join our award-winning Firm.

The Benefits

We are dedicated to supporting our people and offer a range of benefits, including:

33 days annual leave, including bank holidays, increasing with length of service.

• Annual leave purchase scheme (Subject to T&Cs).
• Enhanced family friendly policies and pay for maternity, paternity and adoption.
• Enhanced sick pay.
• Celebration and volunteer leave.
• Ongoing professional development and progression opportunities.
• Profit share scheme.
• Additional long service awards.
• Subsidised tuck shops.
• Staff discount on Firm services.
• Health care benefits (health cash back plan and mental health counselling services).
• Retail and gym membership discounts.
• Recruitment and legal department referrals (subject to T&Cs).
• Annual events.

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.