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- Tasks: Be the friendly face of our dealership, managing calls and creating a welcoming atmosphere.
- Company: Join Foray Motor Group, an award-winning Ford dealer with a supportive culture.
- Benefits: Flexible hours, training programmes, and opportunities for career growth.
- Other info: Join a team that values your development and offers a fun workplace.
- Why this job: Make a difference by providing top-notch customer service in a dynamic environment.
- Qualifications: Previous experience in customer service and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Foray Motor Group is the South West's award-winning Ford-only dealer group, with dealerships and service centres in Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgewater, Dorchester and Southampton. The 9 location group employs circa 400 people, in a wide variety of job roles, and has excellent opportunities for highly motivated, dedicated and talented people.
We are looking for a friendly, organised Receptionist to join our busy team here at Edwards Ford in Salisbury. As the first point of contact for customers, you will play a key role in creating a welcoming and efficient front-of-house experience while supporting other departments with administrative duties.
Responsibilities- Deal with all incoming telephone calls and customers in a quick, efficient and courteous manner.
- Create a positive professional relationship with all customers, colleagues and staff to provide them with the finest customer service and satisfaction.
- Be able to multitask and work in a fast-paced environment.
- Manage any incoming or outgoing mail.
- Contact customers ahead of their appointments.
- Use in-house systems to help prepare job cards for customers.
- Previous experience in a receptionist, front-of-house, or customer service role is essential.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
24 hours per week Monday – Tuesday 8:00 a.m. to 6:00 p.m.
Receptionist employer: Foray Motor Group
Contact Detail:
Foray Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Research Foray Motor Group and its values. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm. It shows you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you’ll be the face of the company. Role-play with a friend or family member to get comfortable handling calls and greeting customers. The more you practice, the more confident you’ll feel!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Choose an outfit that’s professional yet reflects your personality. You want to look approachable and ready to provide excellent customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: As a Receptionist, you'll be the first face our customers see, so let your personality shine through in your application. Use a friendly tone and share a bit about yourself to show us how you can create that welcoming atmosphere.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or front-of-house roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your organisational and multitasking abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our team. Be specific about your experiences and how they relate to the responsibilities of the Receptionist role. Keep it concise but engaging!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Foray Motor Group
✨Know the Company
Before your interview, take some time to research Foray Motor Group. Understand their values, services, and what makes them stand out in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond to help someone.
✨Practice Multitasking Scenarios
Since the role requires multitasking in a fast-paced environment, consider practising scenarios where you juggle multiple tasks. You might be asked how you would handle a busy phone line while greeting customers, so think through your strategies for staying organised and calm under pressure.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like for a Receptionist at Foray. This shows you're engaged and eager to learn more about the position.