At a Glance
- Tasks: Lead Salesforce strategy and innovation to enhance sales and operations.
- Company: Join Fora, a pioneering workspace provider focused on design and community.
- Benefits: Flexible working hours, 28 days leave, and health benefits.
- Other info: Opportunity for career growth in a dynamic, supportive environment.
- Why this job: Shape a critical platform in a fast-growing, design-led business.
- Qualifications: Salesforce expertise and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
At Fora, we’re reimagining what the workplace can be. We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily. Since our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK, supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia. Backed by The Office Group, Blackstone, and Brockton Capital, we’re pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.
What you’ll be doing
- Platform ownership & strategy
- Own the Salesforce roadmap for sales and commercial operations, aligning it with business priorities and growth plans.
- Drive innovation across the platform, identifying opportunities to improve efficiency, visibility and performance.
- Lead the evolution of the wider ecosystem—ensuring all core platforms work seamlessly together.
- Team leadership
- Lead, mentor and develop a team of Salesforce admins, developers and Nexudus specialists.
- Foster a culture of continuous improvement, accountability and technical excellence.
- Act as the escalation point for complex platform or technical issues.
- Ecosystem & integrations
- Oversee the configuration, development and integration of Salesforce with key systems, including: Pardot (marketing automation), CPQ (quote-to-cash), DocuSign (digital agreements), SAP (ERP and financial data), JustOn (billing), Nexudus (workspace management), Freshservice (ITSM / service desk).
- Ensure reliable, scalable integrations across all platforms.
- Innovation & AI
- Champion automation and AI‑driven solutions to streamline workflows and elevate the user experience.
- Explore and implement emerging technologies to enhance sales performance and customer engagement.
- Stakeholder engagement
- Build strong, trusted relationships with Sales and Commercial leadership.
- Translate business needs into clear, scalable technical solutions.
- Work cross‑functionally with Product, Marketing, Finance and IT to prioritise and deliver impact.
- Governance, performance & insight
- Ensure strong data governance, platform security and compliance.
- Monitor platform performance, adoption and ROI, providing insights to senior leadership.
- Own technical and training documentation across the platform.
- Manage relationships with external vendors and delivery partners.
Why Fora? This is a rare opportunity to own and shape a critical platform ecosystem at the heart of a fast‑growing, design‑led workspace business. You’ll work at the intersection of technology, commercial strategy and customer experience, with the autonomy to drive meaningful change and the visibility to see your impact across the organisation.
Requirements
We’re looking for someone who combines deep Salesforce expertise with strong leadership and commercial awareness—someone who can operate confidently across both technical delivery and business strategy.
Key experience
- Proven experience as a Salesforce Product Owner or similar role within a complex, multi‑system environment.
- Strong knowledge of Salesforce Sales Cloud, Pardot, CPQ and DocuSign.
- Experience integrating Salesforce with ERP systems (ideally SAP), workspace platforms (e.g. Nexudus) and ITSM tools (e.g. Freshservice).
- Track record of leading cross‑functional teams and complex technical programmes.
- Strong stakeholder management skills, with the ability to translate business needs into delivery.
- Familiarity with automation tools, AI technologies and modern CRM innovation.
- Experience in real estate or a flexible workspace environment is advantageous.
Technical capability
- Expertise in Salesforce architecture, data modelling and declarative development.
- Strong hands‑on capability with Flow, with working knowledge of Apex, SOQL and Lightning components.
- Experience with Pardot campaign management and lead scoring.
- Strong understanding of CPQ configuration and pricing rules.
- Experience working with REST/SOAP APIs and system integrations.
- Ability to leverage Salesforce reporting and dashboards to drive actionable insight.
- Strong problem‑solving mindset, with excellent attention to detail.
Qualifications
- Degree in Computer Science, Business Information Systems or equivalent experience.
- Salesforce certifications (e.g. Administrator, Platform App Builder, Sales Cloud Consultant) highly desirable.
- Agile/Scrum experience or certification preferred.
Benefits
- Work Your Way
- Core working hours with flexibility—because life doesn’t run 9‑5.
- Two weeks ‘Work from Anywhere’—swap your desk for a beach, a mountain, or anywhere that inspires you.
- Time to Rest & Recharge
- 28 days’ annual leave + bank holidays.
- Your birthday off—celebrate you.
- Buy additional annual leave to create even more time for what matters.
- Wellbeing & Security
- 5% matched pension scheme—supporting your future.
- Life assurance for peace of mind.
- Discounted gym membership.
- Health cash plan—supporting day‑to‑day medical expenses.
- Mental wellbeing support—confidential in‑person or online therapy sessions.
- Smarter, Greener Commuting
- Cycle to Work Scheme.
- Season Ticket Loan to make your journey easier and more affordable.
- Perks That Make You Smile
- 25% off at Fora cafés—your morning coffee just got better.
- 2 volunteer days per year.
Technical Product Owner : Sales, Marketing and Operations employer: Fora
At Fora, we pride ourselves on being an exceptional employer that champions innovation and employee wellbeing. Our vibrant work culture fosters creativity and collaboration, offering flexible working hours, generous leave policies, and a commitment to personal growth through mentorship and training opportunities. With a focus on sustainability and community, working at Fora means being part of a forward-thinking team dedicated to redefining the workspace experience in a supportive and inspiring environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Owner : Sales, Marketing and Operations
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Fora!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Fora would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Fora through your school's career services!
We think you need these skills to ace Technical Product Owner : Sales, Marketing and Operations
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Technical Product Owner : Sales, Marketing and Operations, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Technical Product Owner : Sales, Marketing and Operations position at Fora. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Fora
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
