At a Glance
- Tasks: Lead the development and optimisation of FORA’s Salesforce ecosystem for exceptional team performance.
- Company: Join Fora, a pioneering workspace provider transforming how people work across London and beyond.
- Benefits: Enjoy hybrid working, flexible hours, 28 days leave, and great perks like gym discounts and study support.
- Other info: Be part of a culture that values continuous improvement and offers excellent career growth opportunities.
- Why this job: Make a real impact by driving innovation and AI solutions in a dynamic, collaborative environment.
- Qualifications: Experience with Salesforce and strong leadership skills in a fast-paced, multi-system setting.
The predicted salary is between 36000 - 60000 £ per year.
About the company
At Fora we are dedicated to transforming the way people work. With over 60 signature workspaces across London, the UK and Germany, we provide flexible, design‑led offices that enable members to work productively, healthily and happily. Founded over 20 years ago we have welcomed more than 300,000 members and boast market‑leading retention rates. We are part of The Office Group, backed by Blackstone and Brockton Capital, and are expanding our collection to pioneer industry change through conscious design and construction practices.
The role
As the Technical Product Owner, you will lead the strategic development, administration and optimisation of FORA’s Salesforce ecosystem, ensuring it empowers our commercial teams to deliver exceptional performance. You will manage a team of Salesforce and Nexudus professionals, collaborate cross‑department to drive innovation, automation and integration, and own core services such as Pardot, CPQ, Docusign, Nexudus, OfficeR&D and JustOn. You will play a pivotal role in exploring and implementing AI‑driven solutions to enhance sales operations and customer engagement, and will lead stakeholder management and work closely with the Sales and Commercial teams.
Key responsibilities
- Own the Salesforce platform roadmap for sales and commercial operations, aligning with business goals and stakeholder needs.
- Lead and mentor a team of Salesforce administrators, developers and Nexudus support specialists, fostering a culture of excellence and continuous improvement.
- Manage configuration, development and integration of Salesforce with key systems including Pardot, CPQ, DocuSign, SAP, JustOn, Nexudus and Freshservice.
- Champion automation and AI initiatives to streamline workflows, improve data quality and enhance user experience.
- Build and maintain relationships with key stakeholders to understand customer needs and develop strategies.
- Collaborate with Sales, Marketing, Finance and IT teams to gather requirements, prioritise features and deliver scalable solutions.
- Ensure platform governance, data integrity, compliance with internal policies and external regulations.
- Monitor platform performance, user adoption and ROI, providing regular reporting and insights to leadership.
- Provide career development guidance and mentorship to junior developers and team members.
- Adhere to Salesforce best practices, coding standards and be the escalation point for technical issues related to Salesforce applications.
- Stay updated with the latest Salesforce features and technologies, manage integration with third‑party applications and services, and own technical documentation and training materials.
- Own the relationship with vendors including third‑party resource partners.
Qualifications
- Proven experience as a Salesforce Product Owner or similar role in a fast‑paced, multi‑system environment.
- Deep understanding of Salesforce Sales Cloud, Pardot, CPQ and DocuSign.
- Experience integrating Salesforce with ERP (preferably SAP), workspace platforms (e.g., Nexudus) and ITSM tools (e.g., Freshservice).
- Strong background in leading cross‑functional teams and managing complex technical projects.
- Familiarity with AI tools, automation platforms and emerging technologies relevant to sales and CRM.
- Experience in stakeholder management and translating business needs into technical solutions.
- Experience in real estate or flexible workspace provider.
- Bachelor’s degree in Computer Science, Business Information Systems or a related field (or equivalent experience).
- Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, Sales Cloud Consultant) highly desirable.
- Agile/Scrum certification or experience working in Agile environments preferred.
Benefits
- Hybrid working – 4 days in the office.
- Flexible working hours.
- 28 days annual leave.
- Birthday off.
- 2 weeks work from anywhere.
- Annual leave purchase scheme.
- HealthShield.
- Study support.
- 5% Pension scheme.
- Life Assurance.
- Discounted Gym membership.
- Season Ticket Loan.
- Cycle to Work Scheme.
- 25% Discount at Fora Cafes.
- Discounted event spaces.
Technical Product Owner employer: Fora
Fora is an exceptional employer that prioritises a vibrant work culture and employee well-being in the heart of Greater London. With a strong focus on hospitality and service excellence, team members enjoy comprehensive benefits, including generous annual leave and a matched pension scheme, alongside unique opportunities for personal and professional growth within beautifully designed workspaces. Join us to be part of a dynamic team that values creativity, collaboration, and a seamless member experience.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Owner
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Fora!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Fora would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Fora through your school's career services!
We think you need these skills to ace Technical Product Owner
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Technical Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Technical Product Owner position at Fora. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Fora
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
