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For Companies At a Glance
- Tasks: Lead the development and optimisation of FORA’s Salesforce ecosystem for exceptional team performance.
- Company: Join Fora, a pioneering workspace provider transforming how people work across London and beyond.
- Benefits: Enjoy hybrid working, flexible hours, 28 days leave, and great perks like gym discounts and study support.
- Why this job: Make a real impact by driving innovation and AI solutions in a dynamic, collaborative environment.
- Qualifications: Experience with Salesforce and strong leadership skills in a fast-paced, multi-system setting.
- Other info: Be part of a culture that values continuous improvement and offers excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the company
At Fora we are dedicated to transforming the way people work. With over 60 signature workspaces across London, the UK and Germany, we provide flexible, design‑led offices that enable members to work productively, healthily and happily. Founded over 20 years ago we have welcomed more than 300,000 members and boast market‑leading retention rates. We are part of The Office Group, backed by Blackstone and Brockton Capital, and are expanding our collection to pioneer industry change through conscious design and construction practices.
The role
As the Technical Product Owner, you will lead the strategic development, administration and optimisation of FORA’s Salesforce ecosystem, ensuring it empowers our commercial teams to deliver exceptional performance. You will manage a team of Salesforce and Nexudus professionals, collaborate cross‑department to drive innovation, automation and integration, and own core services such as Pardot, CPQ, Docusign, Nexudus, OfficeR&D and JustOn. You will play a pivotal role in exploring and implementing AI‑driven solutions to enhance sales operations and customer engagement, and will lead stakeholder management and work closely with the Sales and Commercial teams.
Key responsibilities
- Own the Salesforce platform roadmap for sales and commercial operations, aligning with business goals and stakeholder needs.
- Lead and mentor a team of Salesforce administrators, developers and Nexudus support specialists, fostering a culture of excellence and continuous improvement.
- Manage configuration, development and integration of Salesforce with key systems including Pardot, CPQ, DocuSign, SAP, JustOn, Nexudus and Freshservice.
- Champion automation and AI initiatives to streamline workflows, improve data quality and enhance user experience.
- Build and maintain relationships with key stakeholders to understand customer needs and develop strategies.
- Collaborate with Sales, Marketing, Finance and IT teams to gather requirements, prioritise features and deliver scalable solutions.
- Ensure platform governance, data integrity, compliance with internal policies and external regulations.
- Monitor platform performance, user adoption and ROI, providing regular reporting and insights to leadership.
- Provide career development guidance and mentorship to junior developers and team members.
- Adhere to Salesforce best practices, coding standards and be the escalation point for technical issues related to Salesforce applications.
- Stay updated with the latest Salesforce features and technologies, manage integration with third‑party applications and services, and own technical documentation and training materials.
- Own the relationship with vendors including third‑party resource partners.
Qualifications
- Proven experience as a Salesforce Product Owner or similar role in a fast‑paced, multi‑system environment.
- Deep understanding of Salesforce Sales Cloud, Pardot, CPQ and DocuSign.
- Experience integrating Salesforce with ERP (preferably SAP), workspace platforms (e.g., Nexudus) and ITSM tools (e.g., Freshservice).
- Strong background in leading cross‑functional teams and managing complex technical projects.
- Familiarity with AI tools, automation platforms and emerging technologies relevant to sales and CRM.
- Experience in stakeholder management and translating business needs into technical solutions.
- Experience in real estate or flexible workspace provider.
- Bachelor’s degree in Computer Science, Business Information Systems or a related field (or equivalent experience).
- Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, Sales Cloud Consultant) highly desirable.
- Agile/Scrum certification or experience working in Agile environments preferred.
Benefits
- Hybrid working – 4 days in the office.
- Flexible working hours.
- 28 days annual leave.
- Birthday off.
- 2 weeks work from anywhere.
- Annual leave purchase scheme.
- HealthShield.
- Study support.
- 5% Pension scheme.
- Life Assurance.
- Discounted Gym membership.
- Season Ticket Loan.
- Cycle to Work Scheme.
- 25% Discount at Fora Cafes.
- Discounted event spaces.
Technical Product Owner employer: Fora
Contact Detail:
Fora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Product Owner
✨Tip Number 1
Network like a pro! Reach out to current employees at Fora on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding Fora's mission and values. We should be ready to discuss how our skills align with their goals, especially around innovation and customer engagement.
✨Tip Number 3
Showcase our technical expertise! Be ready to discuss specific Salesforce projects we've worked on, focusing on how we’ve driven results and improved processes. Real examples will make us stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Fora team.
We think you need these skills to ace Technical Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Product Owner role. Highlight your experience with Salesforce and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our mission at Fora. Keep it engaging and personal – we love a good story!
Showcase Your Team Leadership Skills: Since this role involves managing a team, make sure to highlight your leadership experience. Share examples of how you've mentored others or led cross-functional teams to success. We value collaboration and innovation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Fora
✨Know Your Salesforce Inside Out
Make sure you have a solid understanding of Salesforce Sales Cloud, Pardot, and CPQ. Be ready to discuss how you've used these tools in past roles and how they can be leveraged to enhance performance at Fora.
✨Showcase Your Leadership Skills
As a Technical Product Owner, you'll be leading a team. Prepare examples of how you've successfully managed cross-functional teams and mentored junior staff. Highlight your approach to fostering a culture of excellence and continuous improvement.
✨Understand the Bigger Picture
Familiarise yourself with Fora's mission and values. Be prepared to discuss how your role aligns with their goals of transforming workspaces and enhancing customer engagement through innovative solutions.
✨Prepare for Stakeholder Management Questions
Expect questions about how you've handled stakeholder relationships in the past. Think of specific instances where you translated business needs into technical solutions, and be ready to explain your approach to gathering requirements and prioritising features.
