Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep our workspaces looking sharp and running smoothly with hands-on maintenance.
- Company: Join Fora, a forward-thinking workspace provider transforming how people work.
- Benefits: Enjoy 28 days holiday, your birthday off, and opportunities for overtime.
- Why this job: Make a real difference in a vibrant community while developing your skills.
- Qualifications: Experience in building maintenance and good communication skills required.
- Other info: Dynamic team environment with plenty of learning and development opportunities.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Company Overview
At Fora, we are fuelled by a desire to enhance the way people work. We are here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a likeminded community of members and a re‑energising wellness experience, Fora takes the grind out of daily work‑life, so members can focus on what’s important – working productively, healthily and happily. Our journey began over 20 years ago, when we opened our first location on London’s City Road. Since then, our collection has grown to over 60 distinctive workspaces across London, the UK and Germany, totalling 3.2 million sq ft of real estate. Over the last two decades we’ve welcomed nearly 30,000 members and boast market‑leading retention rates. As a trusted workspace provider for teams of all sizes – from established brands to new ventures – our uniquely designed, flexible office spaces come with a range of exceptional on‑site amenities and a dedicated Member Experience team to take care of all the day‑to‑day details.
The role
The Maintenance Technician has a key role to play within the building’s operation, working alongside supervisors and using our in‑house system (FreshService). They will be responsible for ensuring that visual standards in the buildings are maintained to an excellent standard. The Technician is responsible for carrying out general maintenance tasks assigned via the in‑house booking system and will have multiple projects assigned throughout the portfolio.
Key Responsibilities
- Ensure that the building you maintain passes visual standard audits
- Complete a minimum of 130 Freshdesk tickets per month with an SLA of 91% or above
- Provide the building manager/team with regular updates to ensure that all maintenance issues are being resolved in a timely manner, using in‑house platforms (FreshService & Viva Engage)
- Carry out daily building walks and create tasks to ensure a high level of visual standards and improve the member experience
- Follow policies and procedures set by FORA and current H&S legislation
- Take ownership of your cleaning standards, ensuring you leave working areas clean and tidy in line with company procedures, as per work‑task guidance procedures
- Plan and organise time and tasks to suit client requests
- Ensure stock levels are maintained and maintenance storage areas are clean, tidy and COSHH compliant
- Provide correct information when ordering parts to ensure quick turnaround
- Maintain regular contact with supervisor, keeping them fully updated of re‑occurring issues, requesting involvement where necessary or appropriate
- Complete accurate and detailed reports when handing over jobs to a third party
Job Requirements
- Confident all‑round knowledge of building maintenance including painting, moving furniture, hanging wall‑mounted items, carpet tiling and building furniture
- Building maintenance experience in a customer‑facing environment
- Good hand/power tool skills
- Experience working with third‑party contractors
- Ability to use reporting and tasks management tools such as FreshService
- Strong written and verbal communication skills
Benefits
- Monday to Friday
- Overtime opportunities
- 28 days holiday plus your birthday off
- Learning and development
- Health Shield
- Employee referral scheme
- Volunteering days
- Season ticket loan
- Cycle to Work scheme
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Location: London, England, United Kingdom
Maintenance Technician employer: Fora
Contact Detail:
Fora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fora's social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during your interview. It’s a great way to demonstrate your commitment to the maintenance field and your ability to handle the tasks at hand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Maintenance Technician
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about the opportunity to enhance the way people work and contribute to our community.
Tailor Your CV: Make sure your CV is tailored to the Maintenance Technician role. Highlight your relevant experience in building maintenance and any customer-facing roles you've had. We love seeing how your skills align with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Fora!
How to prepare for a job interview at Fora
✨Know Your Stuff
Make sure you brush up on your building maintenance knowledge. Be ready to discuss your experience with tasks like painting, moving furniture, and using hand/power tools. The more specific examples you can provide, the better!
✨Familiarise Yourself with FreshService
Since you'll be using FreshService for ticket management, it’s a good idea to get comfortable with it before the interview. If you can demonstrate your understanding of how to manage tasks and report issues effectively, it’ll show you're proactive and ready to hit the ground running.
✨Show Your Communication Skills
As a Maintenance Technician, you'll need to keep in touch with your supervisor and team. Prepare to talk about how you’ve communicated effectively in past roles, especially in customer-facing situations. Clear communication is key to resolving maintenance issues quickly!
✨Emphasise Your Attention to Detail
Fora values high visual standards, so be prepared to discuss how you ensure cleanliness and organisation in your work. Share examples of how you've maintained or improved visual standards in previous roles, as this will highlight your commitment to quality.