At a Glance
- Tasks: Lead the vision and strategy for Salesforce, driving impactful solutions across teams.
- Company: Join Fora, a pioneering company reshaping workspaces with a focus on community and wellbeing.
- Benefits: Enjoy flexible working hours, generous leave, and wellness support to enhance your life.
- Other info: Dynamic role with opportunities for personal growth and influence in a fast-growing company.
- Why this job: Make a real difference in how teams collaborate and thrive in a modern workspace.
- Qualifications: 5+ years in Salesforce product ownership and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
At Fora, we're reimagining what the workplace can be.
We create inspiring, design led spaces that blend hospitality, community, and wellbeing so people can work productively, creatively, and happily.
From our first London workspace over 20 years ago, we've grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.
Backed by The Office Group, Blackstone, and Brockton Capital, we're growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.
At Fora, we're not just shaping workplaces - we're shaping the future of work.
About the Company
At Fora, we're reimagining what the workplace can be.
We create inspiring, design led spaces that blend hospitality, community, and wellbeing so people can work productively, creatively, and happily.
From our first London workspace over 20 years ago, we've grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.
Backed by The Office Group, Blackstone, and Brockton Capital, we're growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.
At Fora, we're not just shaping workplaces - we're shaping the future of work.
The Role
We're looking for a Senior Technical Product Owner to take ownership of one of our most business-critical platforms: Salesforce.
This is a rare opportunity to combine product strategy, stakeholder leadership, people management and hands‑on technical expertise in a role with genuine impact across Sales, Marketing, Operations and Technology.
You’ll own the vision, roadmap and continuous evolution of our Salesforce ecosystem and connected business platforms.
Acting as the bridge between business strategy and technology delivery, you’ll turn complex priorities into scalable solutions and measurable outcomes.
You’ll lead internal Salesforce specialists, manage external partners and remain close to the technology, providing leadership while still getting hands‑on with configuration, problem‑solving and platform optimisation.
Approximately 70% of the role will focus on product ownership, stakeholder engagement, people leadership, delivery governance and supplier management, with 30% dedicated to hands‑on technical delivery.
This balance may flex according to business priorities.
Please note this position is 4 days in the office and 1 day working from anywhere.
Why This Role Matters
Salesforce and its connected platforms underpin how our Sales, Marketing and Operations teams work, collaborate and deliver for our members.
Success in this role means creating a clear product direction, improving adoption and operational performance, and ensuring our investment in technology delivers tangible business value.
You’ll help build platforms that are reliable, secure and scalable, while improving data quality, reducing manual processes and strengthening the experience for users and customers.
- What You’ll Be Doing
- Product Strategy & Business Partnership
- Shape and own the vision, strategy and outcome‑led roadmap for Salesforce and its connected platforms.
- Build trusted relationships across Sales, Marketing, Operations, Finance and Technology, turning business needs into clear product priorities.
- Make transparent prioritisation decisions based on customer and business value, strategic alignment, return on investment, risk and available capacity.
- Measure success through adoption, efficiency, customer experience, data quality, revenue enablement and realised business benefits.
- People & Delivery Leadership
- Lead, coach and develop Salesforce and Nexudus administrators, developers and business analysts.
- Create clear priorities and effective ways of working across internal teams, external partners and specialist resources.
- Oversee delivery from discovery through to release, actively managing scope, quality, dependencies, risks and capacity.
- Lead Agile planning, backlog refinement, delivery reviews and retrospectives, creating a culture of accountability and continuous improvement.
- Platform Ownership & Operational Excellence
- Own Salesforce and Nexudus as end‑to‑end business services, covering strategic change, day‑to‑day performance, user support and platform maintenance.
- Strengthen platform reliability, security, data integrity and resilience through effective governance and technical oversight.
- Improve release management, operational support and documentation across the platform ecosystem.
- Identify and prioritise technical debt, helping create more sustainable and scalable platforms as the business grows.
- Technical Leadership & Hands‑on Delivery
- Provide technical leadership across Salesforce and its connected applications, ensuring solutions are secure, maintainable and aligned with platform standards.
- Complete selected Salesforce configuration using Flow, objects, fields, validation rules, permissions, reports and dashboards.
- Apply your knowledge of Apex, SOQL, Lightning Web Components and APIs to review solutions, diagnose issues and support development activity.
- Guide solution design across integrations and data models, helping resolve complex incidents and underlying platform problems.
- Partners, Suppliers & Commercial Value
- Lead relationships with Salesforce, Nexudus, implementation partners, consultants and other technology vendors.
- Hold external partners accountable for delivery quality, service performance, timelines and agreed outcomes.
- Manage supplier performance, statements of work, delivery capacity, licensing and commercial commitments.
- Work closely with Procurement, Finance, Legal and Information Security to strengthen supplier assurance, manage risk and ensure value for money.
Why Fora?
This is more than a traditional Product Owner role.
You’ll shape the platforms connecting several core areas of the business and influence how technology decisions are prioritised, delivered and measured.
You’ll have the autonomy to set product direction, develop internal capability and improve the performance of external partners, while remaining technically close enough to make a direct contribution.
Your work will have a visible impact on how teams operate, how customers experience our services and how Fora continues to scale.
About You
You’re someone who can move confidently between business strategy, delivery leadership and technical detail.
You build credibility by understanding what stakeholders are trying to achieve, asking thoughtful questions and making clear decisions when priorities compete.
You’re comfortable constructively challenging senior stakeholders and explaining the reasoning behind product choices.
You enjoy developing people and creating clarity across multidisciplinary teams.
At the same time, you remain close enough to the technology to assess solutions, guide technical decisions and step into hands‑on delivery when your expertise is needed.
You take an end‑to‑end view of product ownership, recognising that a successful platform depends not only on new features, but also on adoption, reliability, security, data quality, operational support and the responsible management of technical debt.
- What We’re Looking For
- At least five years' experience owning or leading Salesforce products, roadmaps and delivery within a business‑critical environment.
- Experience as a Product Owner, Product Manager, Salesforce Product Lead or in a comparable role
- Strong stakeholder management experience, including the ability to influence senior and executive stakeholders and navigate competing priorities.
- Proven line management experience, including coaching, objective setting, performance management and capability development.
- Experience leading multidisciplinary teams of administrators, developers, business analysts, architects and external specialists.
- Experience managing Salesforce consultancies, delivery partners or technology vendors, including supplier performance, statements of work and service levels.
- Strong hands‑on Salesforce configuration experience, including data modelling, Flow, validation rules, security, permissions, reports and dashboards.
- Working knowledge of Apex, SOQL, Lightning Web Components and Salesforce APIs, with the ability to review solutions and diagnose complex issues.
- Experience governing Salesforce as an end‑to‑end business service, including support, releases, supplier‑delivered change and technical debt
- Evidence of delivering measurable improvements in adoption, efficiency, customer experience, data quality or revenue enablement.
Desirable
- Experience with Pardot, Salesforce CPQ, Docu Sign or Just On.
- Experience integrating Salesforce with SAP, Nexudus, Freshservice or comparable enterprise platforms.
- Experience with Salesforce release management, Dev Ops or CI/CD tooling.
- Recent hands‑on experience with Apex or Lightning Web Components.
- Salesforce, Product Owner, Product Management, Agile or Scrum certification.
Benefits
At Fora, we believe work should enhance your life— not compete with it.
That's why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.
- Work Your Way
- Core working hours with flexibility- because life doesn’t run 9-5
- Two weeks ‘Work from Anywhere' - swap your desk for a beach, a mountain… anywhere that inspires you
- Time to Rest & Recharge
- 28 days' annual leave + bank holidays
- Your birthday off - celebrate you
- Buy additional annual leave to create even more time for what matters
- Wellbeing & Security
- 5% matched pension scheme - supporting your future
- Life assurance for peace of mind
- Discounted gym membership to keep you feeling your best
- Health cash plan - supporting day to day medical expenses
- Mental wellbeing support - confidential in‑person or online therapy sessions
- Smarter, Greener Commuting
- Cycle to Work Scheme
- Season Ticket Loan to make your journey easier and more affordable
Perks That Make You Smile
- 25% off at Fora cafés - your morning coffee just got better
- 2 x volunteer days / year
- #J-18808-Ljbffr
Senior Technical Product Manager in London employer: Fora
Fora is an outstanding employer that fosters a dynamic and inclusive work culture, perfect for finance professionals looking to make a significant impact. With a strong focus on employee growth and development, you will have access to transformative projects and the opportunity to lead a talented team in a fast-paced environment. Located in a vibrant area, Fora offers unique advantages such as flexible working arrangements and a commitment to innovation, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Product Manager in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Fora!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Fora would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Fora through your school's career services!
We think you need these skills to ace Senior Technical Product Manager in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Technical Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Technical Product Manager position at Fora. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Fora
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
