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- Tasks: Lead a team to create exceptional experiences for co-working members.
- Company: Dynamic co-working space provider in Greater London.
- Benefits: Career development opportunities and well-being support.
- Why this job: Join a passionate team and make a real impact on member experiences.
- Qualifications: Strong background in hospitality or retail with leadership skills.
- Other info: Exciting work environment with plenty of growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A co-working space provider in Greater London is seeking a Member Experience Manager to lead a passionate team and create exceptional member experiences. The ideal candidate will have a strong background in hospitality or retail, demonstrating leadership in customer-facing roles.
Responsibilities include:
- Delivering top-notch member service
- Maintaining high standards
- Fostering team collaboration
This full-time role offers a dynamic work environment with numerous benefits including career development opportunities and well-being support.
Member Experience Leader: Craft Workplace Moments in London employer: Fora
Contact Detail:
Fora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Experience Leader: Craft Workplace Moments in London
✨Tip Number 1
Network like a pro! Reach out to people in the co-working space industry or those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for member experience shine through. Share stories from your hospitality or retail background that highlight your leadership skills and customer service excellence.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various member scenarios. This will show that you’re not just about theory but can deliver top-notch service in real-life situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note. It’s a simple way to remind them of your enthusiasm for the role and keep you fresh in their minds.
We think you need these skills to ace Member Experience Leader: Craft Workplace Moments in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating exceptional member experiences shine through. We want to see how your background in hospitality or retail has shaped your approach to customer service.
Highlight Leadership Skills: Make sure to showcase any leadership experience you have, especially in customer-facing roles. We’re looking for someone who can inspire and guide a team, so share specific examples of how you've done this in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Member Experience Leader role. We appreciate when candidates take the extra step to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fora
✨Know Your Member Experience
Before the interview, dive deep into what exceptional member experiences look like in a co-working space. Think about how you can create memorable moments for members and be ready to share specific examples from your past roles in hospitality or retail.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in customer-facing environments. Bring along anecdotes that highlight your ability to inspire collaboration and maintain high service standards.
✨Understand the Company Culture
Research the co-working space provider and understand their values and mission. Be prepared to explain how your personal values align with theirs and how you can contribute to fostering a positive team environment.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the role and the company. Inquire about their approach to member feedback or how they support career development within the team. This demonstrates your enthusiasm and commitment to the position.
