At a Glance
- Tasks: Lead a dynamic team and create an inspiring workspace experience for our members.
- Company: Join Fora, a design-led workspace brand transforming how people work.
- Benefits: 28 days annual leave, birthday off, gym discounts, and mental well-being support.
- Other info: Enjoy career development opportunities and a vibrant, people-first environment.
- Why this job: Be part of a forward-thinking community that values creativity and collaboration.
- Qualifications: Experience in hospitality or customer-facing roles with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Overview
At Fora, we create beautifully designed workspaces where communities thrive.
We are re‑imagining what the workplace can be, blending hospitality, community, and wellbeing to help people work productively, creatively, and happily.
Since our first London workspace over twenty years ago, we have grown to more than 60 locations across the UK, supporting over 30,000 members and partnering with leading brands such as Ocado, The British Fashion Council, and Pangaia.
What You'll Do
- Lead & Empower: Coach and develop a high‑performing team, fostering a culture of excellence and positivity.
- Create Impact: Deliver a seamless front‑of‑house experience for our members and ensure every member feels valued and inspired.
- Drive Standards: Maintain impeccable building standards and ensure health, safety, and compliance.
- Collaborate & Grow: Partner with the wider Fora team to ensure consistent delivery of the Fora brand.
- Innovate & Elevate: Bring energy and ideas to enhance member experiences and team engagement.
- Why You'll Love Working at Fora
- Be part of a forward‑thinking, design‑led workspace brand redefining how people work.
- Enjoy career development opportunities, training, and support to help you thrive.
- Work in a dynamic, people‑first environment where creativity and collaboration are celebrated.
Requirements
- Experience in the hospitality, retail, or co‑working industry.
- Experience in supervising or leading in a customer‑facing environment.
- Highly refined verbal and written communication skills.
- Good organisational skills and a dedication to completing projects in a timely manner.
- Detail‑oriented and comfortable working in a fast‑paced environment.
- An individual who delivers exceptional customer service.
- Very well organised & excellent time‑keeping.
- Professional integrity and trustworthiness.
Benefits
- Work Pattern
- On‑site
- Monday to Friday
- Time to Rest & Recharge
- 28 days annual leave + bank holidays
- Your birthday off – celebrate you.
- Buy additional annual leave to create even more time for what matters.
- Well‑being & Security
- 5% matched pension scheme – supporting your future.
- Life assurance for peace of mind.
- Discounted gym membership to keep you feeling your best.
- Access to our gyms and selected wellness classes with Restore at Fora.
- Health cash plan – supporting day‑to‑day medical expenses.
- Mental well‑being support – confidential in‑person or online therapy sessions.
- Smarter, Greener Commuting
- Cycle to Work Scheme
- Season Ticket Loan to make your journey easier and more affordable.
Perks That Make You Smile
- 25% off at Fora cafés – your morning coffee just got better.
- 2 x volunteer days per year.
- Monthly Deliveroo Lunch – a simple perk to make your month feel brighter.
- Elevated Style Allowance – empowering you to look the part, your way.
- Generous Employee Referral Scheme.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Workspace & Community Manager - 18 month FTC in London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Assistant Workspace & Community Manager - 18 month FTC in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Fora
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Fora. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
