At a Glance
- Tasks: Welcome visitors and manage member requests in a vibrant workspace.
- Company: Leading workspace provider with a focus on member experience.
- Benefits: 28 days of holiday, uniform allowance, and a dynamic work environment.
- Why this job: Join a fun team and enhance your customer service skills while solving problems.
- Qualifications: 1+ year in customer service or hospitality with strong communication skills.
- Other info: Monday to Friday role with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading workspace provider is seeking an engaging individual to join their team in Leeds. The role involves welcoming visitors, managing member requests, and ensuring smooth operations within the workspace.
Candidates should have at least a year of experience in customer service or hospitality, strong communication skills, and a love for problem-solving.
This position offers a dynamic work environment from Monday to Friday with various benefits including 28 days of holiday and a uniform allowance.
Member Experience Host — Welcoming Front Desk Lead in Leeds employer: Fora
Contact Detail:
Fora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Experience Host — Welcoming Front Desk Lead in Leeds
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see how you engage with others, so be yourself and let your enthusiasm for customer service shine through.
✨Tip Number 2
Prepare some examples of how you've solved problems in previous roles. We love hearing about your experiences, especially when it comes to making a member's day better!
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows us that you're genuinely interested in the role and the company. Plus, it’s a great way to find out if we’re the right fit for you too.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We keep an eye on applications that come directly from there, so make sure you take that extra step.
We think you need these skills to ace Member Experience Host — Welcoming Front Desk Lead in Leeds
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your experience aligns with our values.
Tailor Your Experience: Make sure to highlight your customer service or hospitality experience in your application. We’re looking for someone who can engage with our members, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the Member Experience Host role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Fora
✨Show Your Warmth
As a Member Experience Host, your ability to engage with visitors is key. Practice a friendly greeting and maintain a positive attitude throughout the interview. Think about how you can convey warmth and approachability, as these traits are essential for the role.
✨Highlight Your Customer Service Skills
Make sure to prepare examples from your past experiences in customer service or hospitality. Discuss specific situations where you successfully managed member requests or resolved issues. This will demonstrate your problem-solving skills and show that you’re ready to handle the dynamic environment.
✨Research the Company Culture
Familiarise yourself with the workspace provider’s values and culture. Understanding their mission will help you align your answers with what they’re looking for. You can even mention how your personal values resonate with theirs during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, daily operations, or growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.