At a Glance
- Tasks: Lead and transform our finance operations while inspiring a high-performing team.
- Company: Fora, a pioneering workplace design company with over 60 locations in the UK.
- Benefits: Flexible working hours, generous leave, health support, and a vibrant work culture.
- Other info: Join a dynamic team and enjoy opportunities for personal and professional growth.
- Why this job: Make a real impact on the future of work and drive innovation in finance.
- Qualifications: Significant leadership experience in finance, particularly in multi-site environments.
The predicted salary is between 75600 - 92400 £ per year.
At Fora, we're reimagining what the workplace can be.
We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.
From our first London workspace over 20 years ago, we've grown to 60+ locationsacross the UK supporting 30,000+ membersand partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.
Backed by The Office Group, Blackstone, and Brockton Capital, we're growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.
At Fora, we're not just shaping workplaces— w e're shaping the future of work.
At Fora, we're looking for an exceptional Interim Head of AP, Billing & Credit Control to lead and transform our transactional finance operation during an exciting period of growth and evolution.
This is a high-impact leadership role overseeing our end-to-end Accounts Payable, Billing, Accounts Receivable and Credit Control functions, leading a team of approximately 25 professionals across a complex, fast-paced and customer‑centric business.
We're looking for a commercially minded finance leader who has operated within multi-site, multi-entity, high-volume environments with complex billing structure s , and who thrives on driving process improvement, operational excellence and transformational change.
Whilst experience in Real Estate would be advantageous, we would also welcome applications from leaders who have delivered similar scale and complexity within Retail, Hospitality or other customer‑centric, multi‑location organisations.
Please note this role is 4 days in the office in London and 1 WFA
About the company
At Fora, we're reimagining what the workplace can be.
We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.
From our first London workspace over 20 years ago, we've grown to 60+ locationsacross the UK supporting 30,000+ membersand partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.
Backed by The Office Group, Blackstone, and Brockton Capital, we're growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.
At Fora, we're not just shaping workplaces— w e're shaping the future of work.
At Fora, we're looking for an exceptional Interim Head of AP, Billing & Credit Control to lead and transform our transactional finance operation during an exciting period of growth and evolution.
This is a high-impact leadership role overseeing our end-to-end Accounts Payable, Billing, Accounts Receivable and Credit Control functions, leading a team of approximately 25 professionals across a complex, fast‑paced and customer‑centric business.
We're looking for a commercially minded finance leader who has operated within multi‑site, multi‑entity, high‑volume environments with complex billing structure s , and who thrives on driving process improvement, operational excellence and transformational change.
Whilst experience in Real Estate would be advantageous, we would also welcome applications from leaders who have delivered similar scale and complexity within Retail, Hospitality or other customer‑centric, multi‑location organisations.
- Please note this role is 4 days in the office in London and 1 WFA
- What You'll Be Doing
- Leading High-Performing Teams
- Inspire, develop and lead a team of c.25 across AP, Billing, AR and Credit Control.
- Create a culture of accountability, ownership, collaboration and continuous improvement.
- Build capability within the team through coaching, development and succession planning.
- Confidently manage both upwards and downwards, influencing stakeholders at all levels of the organisation.
- Owning the End-to-End Transactional Finance Function
- Take responsibility for the full Procure-to-Pay and Order-to-Cash lifecycle.
- Ensure robust controls, compliance and governance across all transactional finance activities.
- Drive improvements in cash collection, aged debt management and working capital performance.
- Oversee complex billing processes across multiple products, entities, contracts and customer types.
- Build strong relationships with operational, commercial, finance and supplier stakeholders.
- Driving Transformation & Continuous Improvement
- Identify opportunities to streamline, automate and optimise processes across AP, Billing and AR.
- Lead system enhancements, process redesign and digital transformation initiatives.
- Champion the use of technology, automation and AI to improve efficiency, reduce manual effort and enhance both the customer and colleague experience.
- Leverage data and insights to improve decision-making, controls and operational performance.
Why Join Fora?
This is an opportunity to make a tangible impact on a growing business, shape the future of our transactional finance operation, and lead a talented team through an exciting transformation journey.
If you're passionate about operational excellence, leadership and innovation, we'd love to hear from you.
Requirements
What We're Looking For
Essential Experience
- Significant leadership experience within Accounts Payable, Accounts Receivable, Billing, Credit Control or Transactional Finance.
- Proven experience leadingend-to-end AP, AR and Billing functions.
- Experience operating within multi-site, multi-entity, high-volume environments with complex billing structures.
• Strong understanding of
- Procure-to-Pay (P2P)
- Order-to-Cash (O2C)
- Credit Control
- Working Capital Management
- Cashflow Management
- Financial Controls & Compliance
- Proven track record delivering transformation, automation and process improvement initiatives.
- Experience leading sizeable teams and driving performance through periods of change.
- Leadership Profile
You’ll be a visible, hands‑on leader who
- Leads with energy, accountability and empathy.
- Can confidently challenge and influence senior stakeholders.
- Enjoys developing and coaching teams.
- Is comfortable working at pace and navigating ambiguity.
- Understands how to balance customer experience, operational efficiency and financial control.
- Embraces AI, automation and innovative technologies as tools to improve processes and enhance the customer journey.
- Systems & Technical Expertise
- Strong ERP experience (SAP or similar).
- Experience implementing automation and workflow solutions.
- Advanced Excel and reporting/analytics capabilities.
- Comfortable using data to identify trends, risks and improvement opportunities
Benefits
At Fora, we believe work should enhance your life—not compete with it.
That's why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.
- Work Your Way
- Core working hours with flexibility- because life doesn't run 9-5
- Two weeks ‘Work from Anywhere' - swap your desk for a beach, a mountain... anywhere that inspires you
- Time to Rest & Recharge
- 28 days' annual leave + bank holidays
- Your birthday off - celebrate you
- Buy additional annual leave to create even more time for what matters
- Wellbeing & Security
- 5% matched pension scheme - supporting your future
- Life assurance for peace of mind
- Discounted gym membership to keep you feeling your best
- Health cash plan - supporting day to day medical expenses
- Mental wellbeing support - confidential in-person or online therapy sessions
- Smarter, Greener Commuting
- Cycle to Work Scheme
- Season Ticket Loan to make your journey easier and more affordable
Perks That Make You Smile
- 25% off at Fora cafés - your morning coffee just got better
- 2 x volunteer days / year
- #J-18808-Ljbffr
Head of Shared Services Finance employer: Fora
At Fora, we pride ourselves on being an exceptional employer that champions a culture of innovation, collaboration, and personal growth. Our London-based team enjoys flexible working arrangements, generous leave policies, and a strong focus on wellbeing, all while contributing to a pioneering approach in creating inspiring workspaces. Join us to lead a talented finance team during an exciting transformation, where your impact will be felt across our rapidly growing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Shared Services Finance
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Fora. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Shared Services Finance
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Fora.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Fora's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Fora
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Fora.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Fora will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Fora employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
