At a Glance
- Tasks: Manage credit control, drive cash performance, and enhance reporting insights.
- Company: Join Fora, a company that values work-life balance and employee wellbeing.
- Benefits: Flexible working hours, 28 days leave, and health support.
- Other info: Opportunity for personal growth and a vibrant workplace culture.
- Why this job: Make a real impact in finance while enjoying a supportive work environment.
- Qualifications: 2+ years in Credit Control, strong Excel skills, and a commercial mindset.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
This role is 4 days in the office and 1 day WFA. You’ll sit at the heart of our Finance team, taking ownership of end‑to‑end Credit Control across a multi‑site portfolio. This role is about more than chasing debt—you’ll be:
- Driving cash performance and DSO reduction
- Managing escalations, payment plans and complex accounts
- Turning data into clear actions and insight
- Helping us evolve processes, leveraging automation and AI
Key Responsibilities
- Cash & Collections Ownership
- Proactively manage overdue balances across the customer book
- Build strong client relationships while ensuring cash is protected
- Handle escalations, payment plans and complex accounts with confidence and judgment
- Reporting & Insight
- Own and enhance weekly debt and collections reporting
- Translate trends (aged debt, DSO) into clear, actionable insights
- Provide regular updates to Finance and Operations teams
- Process & Performance
- Manage the running cycle and escalation processes
- Oversee cash allocation and reconciliation (bank + receipts)
- Drive improvements in process, efficiency and automation
- Risk & Governance
- Manage failed Direct Debits, deposit top‑ups and account risk
- Issue suspensions, manage terminations and support legal escalations where required
- Handle sensitive client situations with professionalism and commercial judgment
Requirements
- 2+ years of experience in Credit Control / Accounts Receivable in a fast‑paced, high‑volume environment such as Retail/Hospitality or Real Estate
- Strong Excel and reporting skills (Power BI a plus)
- A commercial mindset—able to balance relationships with cash recovery
- Interest in process improvement and AI/tools within Finance
- Experience in multi‑site or property/flexible workspace environments is beneficial
How You'll Succeed
- Detail‑driven but commercially aware
- Highly organised and comfortable managing competing priorities
- Comfortable with difficult conversations and stakeholder management
- Proactive, self‑motivated, and able to hit the ground running
- Focused on continuous improvement and smarter ways of working
Benefits
At Fora, we believe work should enhance your life—not compete with it. That's why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.
- Core working hours with flexibility – because life doesn’t run 9‑5
- Two weeks Work from Anywhere – swap your desk for a beach, a mountain… anywhere that inspires you
- 28 days’ annual leave plus bank holidays
- Your birthday off - celebrate you
- Buy additional annual leave to create even more time for what matters
- 5 % matched pension scheme – supporting your future
- Life assurance for peace of mind
- Discounted gym membership to keep you feeling your best
- Health cash plan – supporting day‑to‑day medical expenses
- Mental wellbeing support – confidential in‑person or online therapy sessions
- Cycle to Work scheme
- Season Ticket Loan to make your journey easier and more affordable
- 25 % off at Fora cafés – your morning coffee just got better
- 2 volunteer days per year
Credit Control FTC 12 months employer: Fora
At Fora, we pride ourselves on being an exceptional employer that prioritises employee wellbeing and growth. With a flexible work culture that includes core hours and the option to work from anywhere for two weeks a year, we empower our team to balance their professional and personal lives. Our commitment to continuous improvement, coupled with comprehensive benefits such as a matched pension scheme, mental wellbeing support, and generous annual leave, makes Fora a rewarding place to build your career in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control FTC 12 months
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Fora. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control FTC 12 months
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Fora.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Fora's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Fora
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Fora.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Fora will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Fora employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
