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For Companies At a Glance
- Tasks: Enhance customer service and manage technical solutions for clients.
- Company: Leading workspace provider in Greater London with a focus on innovation.
- Benefits: 28 days annual leave, pension scheme, and hybrid working options.
- Why this job: Be a stakeholder champion and make a real difference in client satisfaction.
- Qualifications: 2-3 years in technical account management and strong problem-solving skills.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading workspace provider in Greater London is seeking a Client Infrastructure Advisor to enhance customer service and manage technical solutions. The role involves liaising with clients, understanding their requirements, and providing technical support across all locations.
Ideal candidates will have:
- 2-3 years in technical account management
- Strong problem-solving skills
- A good understanding of IT networking
This position offers robust benefits including 28 days of annual leave and a pension scheme.
Client IT & Infra Advisor — Hybrid, Stakeholder Champion employer: Fora
Contact Detail:
Fora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client IT & Infra Advisor — Hybrid, Stakeholder Champion
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like the Client IT & Infra Advisor. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to technical account management and problem-solving. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your past experiences in IT networking and client management. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client IT & Infra Advisor — Hybrid, Stakeholder Champion
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical account management and problem-solving skills. We want to see how your background aligns with the role of Client IT & Infra Advisor, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer service and how you can be a stakeholder champion. We love seeing genuine enthusiasm for the role!
Showcase Your Technical Skills: Since this role involves providing technical support, make sure to mention your understanding of IT networking. We’re looking for candidates who can hit the ground running, so highlight any relevant certifications or experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Fora
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IT networking and account management. Be ready to discuss specific technologies you've worked with and how they relate to the role.
✨Understand Client Needs
Research the company and its clients. Think about how you can enhance customer service and what solutions you could propose. Being able to articulate how you would meet client requirements will set you apart.
✨Showcase Problem-Solving Skills
Prepare examples of past challenges you've faced in technical support or account management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Engage with Stakeholders
Since this role involves liaising with clients, practice how you would communicate effectively with different stakeholders. Think about how you can build rapport and trust, as well as how to handle difficult conversations.
