At a Glance
- Tasks: Manage client billing, invoicing, and account changes in a dynamic environment.
- Company: Fora is redefining workspaces with design-led, inspiring environments.
- Benefits: Flexible working hours, 28 days leave, and health perks.
- Other info: Enjoy a vibrant workplace culture and opportunities for personal growth.
- Why this job: Join a fast-paced team and make a real impact on client relationships.
- Qualifications: Experience in billing or finance administration with strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
About the company
At Fora, we're reimagining what the workplace can be. We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily. From our first London workspace over 20 years ago, we've grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia. Backed by The Office Group, Blackstone, and Brockton Capital, we're growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way. At Fora, we're not just shaping workplaces—we're shaping the future of work.
We’re looking for a proactive, detail‑driven Billing Coordinator to join our Finance team. This is a fantastic opportunity for someone with billing, accounts receivable, or finance administration experience who enjoys building relationships, solving problems, and working in a fast‑paced environment. You'll play a vital role in ensuring our clients are billed accurately, contracts are reflected correctly in our systems, deposits and refunds are processed efficiently, and our month‑end reporting remains robust and reliable.
Responsibilities
- Managing client billing, invoicing, and account changes across our workspace portfolio
- Ensuring all charges align with signed contracts and leases
- Processing Direct Debits and resolving payment issues
- Handling client and internal finance queries with excellent customer service
- Managing client move‑outs, deposit returns, and account reconciliations
- Reviewing billing reports and identifying discrepancies
- Supporting month‑end processes, audits, and revenue reporting
- Building strong relationships with Sales, Operations, Finance teams, and clients
Qualifications
- Previous experience in Billing, Accounts Receivable, Finance Administration, or a similar role within Retail, Hospitality or Real Estate is essential
- Strong attention to detail paired with commercial awareness
- Excellent organisational skills and the ability to manage competing priorities
- A proactive, solutions‑focused mindset
- Confident working with stakeholders at all levels
- Strong Excel skills
- Experience with SAP Business ByDesign, Salesforce, or Nexudus would be advantageous
Benefits
- Core working hours with flexibility—because life doesn't run 9‑5
- Two weeks “Work from Anywhere”—swap your desk for a beach, mountain, or anywhere that inspires you
- 28 days annual leave + bank holidays
- Your birthday off—celebrate self
- Buy additional annual leave to create even more time for what matters
- 5% matched pension scheme—supporting your future
- Life assurance for peace of mind
- Discounted gym membership to keep you feeling your best
- Health cash plan—supporting day‑to‑day medical expenses
- Mental wellbeing support—confidential in‑person or online therapy sessions
- Cycle to Work Scheme
- Season Ticket Loan to make your journey easier and more affordable
- 25% off at Fora cafés—your morning coffee just got better
- 2 voluntary days per year
If you're passionate about accuracy, love building relationships, and enjoy working in a fast‑paced environment where no two days are the same, we'd love to hear from you.
Billing Coordinator - 12 months FTC employer: Fora
Fora is an exceptional employer that prioritises a vibrant work culture and employee well-being in the heart of Greater London. With a strong focus on hospitality and service excellence, team members enjoy comprehensive benefits, including generous annual leave and a matched pension scheme, alongside unique opportunities for personal and professional growth within beautifully designed workspaces. Join us to be part of a dynamic team that values creativity, collaboration, and a seamless member experience.
