At a Glance
- Tasks: Lead a dynamic team and create inspiring experiences for our community members.
- Company: Join Fora, a forward-thinking workspace brand redefining how people work.
- Benefits: 28 days annual leave, gym discounts, and mental well-being support.
- Other info: Enjoy career development opportunities in a fast-paced, people-first environment.
- Why this job: Be part of a vibrant culture that celebrates creativity and collaboration.
- Qualifications: Experience in hospitality or retail with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
At Fora, we create beautifully designed workspaces where communities thrive. We re‑imagine what the workplace can be. We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing so people can work productively, creatively, and happily. From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia. Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way. At Fora, we’re not just shaping workplaces, we’re shaping the future of work.
What You'll Do
- Lead & Empower: Coach and develop a high‑performing team, fostering a culture of excellence and positivity.
- Create Impact: Deliver seamless front‑of‑house experience for our members and ensure every member feels valued and inspired.
- Drive Standards: Maintain impeccable building standards and ensure health, safety, and compliance.
- Collaborate & Grow: Partner with the wider Fora team to ensure consistent delivery of the Fora brand.
- Innovate & Elevate: Bring energy and ideas to enhance member experiences and team engagement.
Why You'll Love Working at Fora
- Be part of a forward‑thinking, design‑led workspace brand redefining how people work.
- Enjoy career development opportunities, training, and support to help you thrive.
- Work in a dynamic, people‑first environment where creativity and collaboration are celebrated.
Requirements
- Experience in the hospitality, retail or co‑working industry.
- Experience supervising/leading in a customer‑facing environment.
- Highly refined verbal and written communication skills.
- Good organisational skills and dedication to completing projects in a timely manner.
- Detail oriented and comfortable working in a fast‑paced environment.
- Individual with delivering exceptional customer service.
- Very well organised & excellent timekeeping.
- Professional integrity and trustworthy.
Benefits
At Fora we energise and empower people to create their best work. We understand that in order to do that we need to support you every day, which is why we offer a range of benefits.
Work Pattern
- On‑site Monday to Friday.
Time to Rest & Recharge
- 28 days’ annual leave + bank holidays.
- Your birthday off – celebrate you.
- Buy additional annual leave to create even more time for what matters.
Well‑being & Security
- 5% matched pension scheme – supporting your future.
- Life assurance for peace of mind.
- Discounted gym membership to keep you feeling your best.
- Access to our gyms and selected wellness classes with Restore at Fora.
- Health cash plan – supporting day‑to‑day medical expenses.
- Mental well‑being support – confidential in‑person or online therapy sessions.
Smarter, Greener Commuting
- Cycle to Work Scheme.
- Season Ticket Loan to make your journey easier and more affordable.
Perks That Make You Smile
- 25% off at Fora cafés – your morning coffee just got better.
- 2 x volunteer days / year.
- Monthly Deliveroo lunch – a simple perk to make your month feel brighter.
- Elevated style allowance – empowering you to look the part, your way.
- Generous employee referral scheme.
Assistant Workspace & Community Manager (12 month Fixed Term) employer: Fora
At Fora, we pride ourselves on being a forward-thinking employer that champions creativity and collaboration in beautifully designed workspaces. Our dynamic, people-first culture fosters personal and professional growth, offering extensive career development opportunities and a range of benefits that prioritise your well-being and work-life balance. Join us in redefining the future of work while enjoying perks like additional annual leave, mental well-being support, and a vibrant community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Workspace & Community Manager (12 month Fixed Term)
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fora's values and mission. This will help you connect your experiences with what they stand for, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences in hospitality or customer service can translate into creating that seamless front-of-house experience they’re after.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for community and wellbeing shine through. Share ideas on how you could innovate and elevate member experiences at Fora – they want to see your creativity!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your chat to remind them of your conversation and reinforce your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Workspace & Community Manager (12 month Fixed Term)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application:Make sure to customise your application for the Assistant Workspace & Community Manager role. Highlight your experience in hospitality or customer service, and connect it to how you can contribute to our vibrant community at Fora.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-organised applications that get straight to the heart of your skills and experiences. Avoid fluff and focus on what really matters!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Fora!
How to prepare for a job interview at Fora
✨Know the Company Inside Out
Before your interview, dive deep into Fora's mission and values. Understand their approach to creating inspiring workspaces and how they blend hospitality with community. This knowledge will help you connect your experiences to their goals and show that you're genuinely interested in being part of their journey.
✨Showcase Your Customer Service Skills
As an Assistant Workspace & Community Manager, exceptional customer service is key. Prepare examples from your past roles where you've gone above and beyond for customers. Highlight how you’ve created positive experiences and resolved issues, as this will resonate well with Fora’s commitment to member satisfaction.
✨Demonstrate Leadership Potential
Even if you're not applying for a managerial role, showcasing your leadership skills can set you apart. Share instances where you've coached or supported team members, or taken initiative in a project. This aligns with Fora's focus on empowering teams and fostering a culture of excellence.
✨Bring Ideas to the Table
Fora values innovation and creativity, so come prepared with ideas on how to enhance member experiences or improve workspace operations. Think about trends in the co-working industry or unique initiatives you've seen elsewhere. This shows that you're proactive and ready to contribute to their vision.
