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- Tasks: Lead a team to create an amazing experience for our members in a vibrant coworking space.
- Company: Dynamic coworking brand in Greater London with a focus on community.
- Benefits: 6-month contract, uniform allowance, health support, and career development opportunities.
- Why this job: Join us to enhance member experiences and grow your career in a fun environment.
- Qualifications: Experience in hospitality and customer service with strong communication skills.
- Other info: Be part of a high-performing team in a fast-paced, supportive atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic coworking brand in Greater London seeks a passionate Member Experience Manager. This role involves leading a high-performing team and ensuring a seamless experience for members. The ideal candidate will bring expertise in hospitality and customer service, demonstrating exceptional communication and organizational skills.
This position offers career development opportunities and a range of benefits, including a 6-month fixed-term contract, uniform allowance, and health support.
Member Experience Leader (6-Month FTC) employer: Fora Space Limited
Contact Detail:
Fora Space Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Experience Leader (6-Month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the coworking and hospitality sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for member experience shine through. Share stories that highlight your communication skills and how you've created memorable experiences for customers in the past.
✨Tip Number 3
Research the company culture! Before any interviews, dive into what makes this dynamic coworking brand tick. Understanding their values and mission will help you tailor your responses and show that you're a perfect fit for their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Member Experience Leader (6-Month FTC)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how passionate you are about creating exceptional member experiences and leading a team.
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality and customer service. We’re looking for specific examples that demonstrate your skills and how they align with what we do at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is organised and easy to follow, showcasing your exceptional communication skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Fora Space Limited
✨Know the Brand Inside Out
Before your interview, make sure you research the coworking brand thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Hospitality Skills
Since this role focuses on member experience, be prepared to discuss your previous experiences in hospitality and customer service. Share specific examples of how you've gone above and beyond for customers, as this will demonstrate your commitment to creating a seamless experience for members.
✨Prepare for Team Leadership Questions
As a Member Experience Leader, you'll need to lead a high-performing team. Think about your leadership style and prepare to discuss how you motivate and manage teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your successes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows that you're not just interested in the position, but also in contributing positively to the team and the brand.
