At a Glance
- Tasks: Lead the strategy and innovation for Salesforce and integrated platforms in a dynamic workspace.
- Company: Join Fora, a pioneering company reshaping the future of work with design-led spaces.
- Benefits: Flexible working hours, generous leave, wellbeing support, and perks like discounted gym memberships.
- Other info: Opportunity to shape a critical platform ecosystem in a fast-growing business.
- Why this job: Make a real impact on how technology enhances workplace experiences and drives growth.
- Qualifications: Deep Salesforce expertise, strong leadership skills, and experience in complex environments.
The predicted salary is between 60000 - 75000 £ per year.
At Fora, we’re reimagining what the workplace can be. We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.
From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia. Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.
Our technology is at the heart of how we deliver exceptional workspace experiences — and nowhere is that more critical than across our Salesforce and commercial ecosystem. We’re looking for a Technical Product Owner to take ownership of this landscape — leading strategy, optimisation and innovation across Salesforce and a suite of integrated platforms that power our commercial teams.
This is a high-impact, leadership role where you’ll combine platform ownership, team leadership, and technical delivery, shaping how our systems evolve to support growth, performance and customer experience. Please note this is 4 days in the office and 1 WFA.
What you’ll be doing
- Platform ownership & strategy
- Own the Salesforce roadmap for sales and commercial operations, aligning it with business priorities and growth plans.
- Drive innovation across the platform, identifying opportunities to improve efficiency, visibility and performance.
- Lead the evolution of the wider ecosystem — ensuring all core platforms work seamlessly together.
- Team leadership
- Lead, mentor and develop a team of Salesforce admins, developers and Nexudus specialists.
- Foster a culture of continuous improvement, accountability and technical excellence.
- Act as the escalation point for complex platform or technical issues.
- Ecosystem & integrations
- Oversee the configuration, development and integration of Salesforce with key systems, including: Pardot (marketing automation), CPQ (quote-to-cash), DocuSign (digital agreements), SAP (ERP and financial data), JustOn (billing), Nexudus (workspace management), Freshservice (ITSM / service desk).
- Ensure reliable, scalable integrations across all platforms.
- Innovation & AI
- Champion automation and AI-driven solutions to streamline workflows and elevate the user experience.
- Explore and implement emerging technologies to enhance sales performance and customer engagement.
- Stakeholder engagement
- Build strong, trusted relationships with Sales and Commercial leadership.
- Translate business needs into clear, scalable technical solutions.
- Work cross-functionally with Product, Marketing, Finance and IT to prioritise and deliver impact.
- Governance, performance & insight
- Ensure strong data governance, platform security and compliance.
- Monitor platform performance, adoption and ROI, providing insights to senior leadership.
- Own technical and training documentation across the platform.
- Manage relationships with external vendors and delivery partners.
Why Fora?
This is a rare opportunity to own and shape a critical platform ecosystem at the heart of a fast-growing, design-led workspace business. You’ll work at the intersection of technology, commercial strategy and customer experience, with the autonomy to drive meaningful change and the visibility to see your impact across the organisation.
Requirements
We’re looking for someone who combines deep Salesforce expertise with strong leadership and commercial awareness — someone who can operate confidently across both technical delivery and business strategy.
Key experience
- Proven experience in a Salesforce Product Owner or similar role within a complex, multi-system environment.
- Strong knowledge of Salesforce Sales Cloud, Pardot, CPQ and DocuSign.
- Experience integrating Salesforce with ERP systems (ideally SAP), workspace platforms (e.g. Nexudus) and ITSM tools (e.g. Freshservice).
- Track record of leading cross-functional teams and complex technical programmes.
- Strong stakeholder management skills, with the ability to translate business needs into delivery.
- Familiarity with automation tools, AI technologies and modern CRM innovation.
- Experience in real estate or a flexible workspace environment is advantageous.
Technical capability
- Expertise in Salesforce architecture, data modelling and declarative development.
- Strong hands-on capability with Flow, with working knowledge of Apex, SOQL and Lightning components.
- Experience with Pardot campaign management and lead scoring.
- Strong understanding of CPQ configuration and pricing rules.
- Experience working with REST/SOAP APIs and system integrations.
- Ability to leverage Salesforce reporting and dashboards to drive actionable insight.
- Strong problem-solving mindset, with excellent attention to detail.
Qualifications
- Degree in Computer Science, Business Information Systems or equivalent experience.
- Salesforce certifications (e.g. Administrator, Platform App Builder, Sales Cloud Consultant) highly desirable.
- Agile/Scrum experience or certification preferred.
Benefits
At Fora, we believe work should enhance your life—not compete with it. That’s why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.
- Work Your Way
- Core working hours with flexibility – because life doesn’t run 9–5.
- Two weeks ‘Work from Anywhere’ – swap your desk for a beach, a mountain… anywhere that inspires you.
- Time to Rest & Recharge
- 28 days’ annual leave + bank holidays.
- Your birthday off – celebrate you.
- Buy additional annual leave to create even more time for what matters.
- Wellbeing & Security
- 5% matched pension scheme – supporting your future.
- Life assurance for peace of mind.
- Discounted gym membership to keep you feeling your best.
- Health cash plan - supporting day to day medical expenses.
- Mental wellbeing support - confidential in-person or online therapy sessions.
- Smarter, Greener Commuting
- Cycle to Work Scheme.
- Season Ticket Loan to make your journey easier and more affordable.
- Perks That Make You Smile
- 25% off at Fora cafés – your morning coffee just got better.
- 2 x volunteer days / year.
Technical Product Owner : Sales, Marketing and Operations in London employer: Fora Space Limited
At Fora, we are not just redefining workspaces; we are cultivating a vibrant and inclusive work culture that prioritises employee wellbeing and growth. With flexible working arrangements, generous leave policies, and a commitment to professional development, we empower our team members to thrive both personally and professionally. Join us in a dynamic environment where your contributions directly shape the future of work, all while enjoying unique perks and a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Owner : Sales, Marketing and Operations in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Technical Product Owner role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with Salesforce and integrations. When you get the chance to chat with potential employers, let them see what you can do!
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on articulating your experience with platform ownership and team leadership—those are key for this role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and gives us a chance to see your enthusiasm for joining Fora and shaping the future of work.
We think you need these skills to ace Technical Product Owner : Sales, Marketing and Operations in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Product Owner role. Highlight your Salesforce expertise and leadership experience, showing how they align with our mission at Fora.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven efficiency or improved performance.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who fits into our culture of innovation and collaboration, so don’t be afraid to show us what makes you unique!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves and helps us get to know you better right from the start.
How to prepare for a job interview at Fora Space Limited
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud, Pardot, and CPQ. Be ready to discuss how you've used these tools in past roles and how they can drive innovation at Fora.
✨Showcase Your Leadership Skills
Prepare examples of how you've led cross-functional teams and mentored others. Fora values strong leadership, so be ready to share specific instances where you fostered a culture of continuous improvement and accountability.
✨Understand the Bigger Picture
Familiarise yourself with Fora's mission and how technology plays a role in shaping the future of work. Be prepared to discuss how your technical expertise aligns with their commercial strategy and customer experience goals.
✨Prepare for Technical Challenges
Expect to tackle some complex technical scenarios during the interview. Brush up on your problem-solving skills and be ready to demonstrate how you would approach integration challenges or platform optimisation issues.
