At a Glance
- Tasks: Lead the delivery of innovative technology solutions for client experiences across multiple sites.
- Company: Fora, a pioneering company reimagining workspaces with a focus on design and wellbeing.
- Benefits: 28 days annual leave, matched pension scheme, health cash plan, and discounted gym membership.
- Other info: Join a dynamic team in a fast-paced environment with excellent growth opportunities.
- Why this job: Shape the future of work while enhancing client experiences with cutting-edge technology.
- Qualifications: Experience in client-facing technology and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
The Company
At Fora, we’re re-imagining what the workplace can be. We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing - so people can work productively, creatively, and happily. From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK, supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia. Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way. At Fora, we’re not just shaping workplaces - we’re shaping the future of work.
We’re looking for a Client Technology Manager to lead the delivery of cutting-edge, client-facing technology solutions across our portfolio. This is a high-impact role at the intersection of technology, client experience, and commercial delivery—perfect for someone who thrives in fast-paced, multi-site environments. You’ll play a critical role in ensuring our technology offering—from Wi-Fi and networks to AV and smart meeting spaces—is seamless, scalable, and built around the needs of our clients.
The Role
You’ll lead the delivery of client technology solutions across our estate—from connectivity and Wi-Fi to AV and telephony—ensuring every solution is reliable, scalable and elevates the member experience. You’ll work at the intersection of technology, operations and commercial teams, shaping solutions, supporting sales, and leading delivery to the highest standards. This role is based on site 5 days.
What You’ll Be Doing
- Technology Delivery & Innovation
- Lead the rollout of client-facing technology solutions (Wi-Fi, LAN/WAN, AV, telephony, connectivity)
- Partner with Technical Leads to ensure solutions are secure, scalable and supportable
- Stay ahead of trends (AI, hybrid working, smart offices) and evolve our technology offering
- Leadership
- Lead, coach and develop a small team (2 Consultants + Project Manager)
- Drive a culture of high performance, collaboration and continuous improvement
- Client & Commercial Engagement
- Act as a key bridge between Technology, Sales, Customer Success and Operations
- Support client conversations, proposals and technical scoping/pricing
- Translate technical concepts into clear, client-friendly solutions
- Project & Programme Delivery
- Lead delivery of technology projects (AV upgrades, network enhancements, bespoke solutions)
- Ensure projects are delivered on time, on budget and to scope
- Manage risks, dependencies and stakeholder alignment
- Vendor & Partner Management
- Manage third-party vendors and ensure delivery meets SLA/KPI commitments
- Drive performance, cost efficiency and service improvements
- Operational Excellence
- Maintain high-performance, reliable services across all sites
- Use data, feedback and insights to continuously improve service delivery
- Ensure all solutions are well documented and support-ready
This is a unique opportunity to own and shape the technology experience across a growing, design-led portfolio—playing a key role in how our clients connect, collaborate, and thrive.
Requirements
- Proven experience delivering client-facing technology in a multi-site environment
- Strong knowledge of: Networking & Wi-Fi (e.g. Cisco Meraki, Ruckus), AV (Teams / Zoom Rooms, Logitech, Yealink), Connectivity & telephony
- Experience working cross-functionally with Sales, Account Management or Customer teams
- Track record delivering projects across internal teams and suppliers
- Experience leading or mentoring a small team
Skills
- Strong planning, coordination and delivery leadership
- Confident balancing technical and commercial priorities
- Excellent stakeholder management—able to translate tech for non-technical audiences
- Commercial awareness, including costing, pricing and value assessment
- Calm, structured and solutions-focused under pressure
Qualifications (desirable)
- Cisco / Meraki / Ruckus certifications
- ITIL, PRINCE2 or similar
Who You Are
- Client-focused – you care about creating great user experiences
- Collaborative – you bring people together across teams
- Commercially aware – you understand cost, value and impact
- Adaptable – you thrive in a fast-paced, evolving environment
- Clear communicator – you bridge technical and non-technical worlds with ease
Benefits
At Fora, we believe work should enhance your life—not compete with it. That’s why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.
- Time to Rest & Recharge
- 28 days’ annual leave + bank holidays
- Your birthday off – celebrate you
- Buy additional annual leave to create even more time for what matters
- Wellbeing & Security
- 5% matched pension scheme – supporting your future
- Life assurance for peace of mind
- Discounted gym membership to keep you feeling your best
- Health cash plan - supporting day to day medical expenses
- Mental wellbeing support - confidential in-person or online therapy sessions
- Smarter, Greener Commuting
- Cycle to Work Scheme
- Season Ticket Loan to make your journey easier and more affordable
- Perks That Make You Smile
- 25% off at Fora cafés – your morning coffee just got better
- 2 x volunteer days / year
Pre Sales Client Technology Manager - Workspace in London employer: Fora Space Limited
Fora Space Limited is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to lead a dynamic team while enhancing member experiences in a beautifully designed workspace. Enjoy a supportive environment that values collaboration and innovation, making it a rewarding place to develop your career.
StudySmarter Expert Advice🤫
We think this is how you could land Pre Sales Client Technology Manager - Workspace in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Fora Space Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Fora Space Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Fora Space Limited!
✨Direct Apply to Fora Space Limited
Let's not forget to apply directly through the Fora Space Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Pre Sales Client Technology Manager - Workspace in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fora Space Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fora Space Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Fora Space Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
