Member Experience Host: Welcoming & Event Space Concierge in Leeds
Member Experience Host: Welcoming & Event Space Concierge

Member Experience Host: Welcoming & Event Space Concierge in Leeds

Leeds Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Create amazing experiences for members and visitors while managing inquiries and requests.
  • Company: A vibrant flexible workspace provider in Leeds with a supportive team culture.
  • Benefits: Learning opportunities, health shield policy, and a friendly work environment.
  • Why this job: Join a dynamic team and make a difference in people's work experiences.
  • Qualifications: At least one year of customer service experience and excellent communication skills.
  • Other info: Perfect for those who love engaging with people and solving problems.

The predicted salary is between 30000 - 42000 Β£ per year.

A flexible workspace provider in Leeds is seeking an engaging individual to join their team. The role involves providing exceptional experiences for members and visitors, managing inquiries, facilitating member requests, and assisting with various operational tasks.

Ideal candidates will have at least one year of customer service experience, outstanding communication skills, and a knack for problem-solving.

The company offers a supportive environment with numerous benefits including learning opportunities and a health shield policy.

Member Experience Host: Welcoming & Event Space Concierge in Leeds employer: Fora Space Limited

As a leading flexible workspace provider in Leeds, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. Our team members enjoy a range of benefits, including comprehensive learning opportunities and a health shield policy, all within a dynamic environment that encourages creativity and collaboration. Join us to be part of a community that values exceptional service and personal development.
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Contact Detail:

Fora Space Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Member Experience Host: Welcoming & Event Space Concierge in Leeds

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they engage with members and what events they host. This will help you connect better during your chat and show that you're genuinely interested.

✨Tip Number 2

Practice your communication skills! Since this role is all about engaging with members and visitors, try role-playing common scenarios with a friend. This will help you feel more confident when handling inquiries and requests in real-time.

✨Tip Number 3

Be ready to showcase your problem-solving skills. Think of examples from your past customer service experience where you turned a challenging situation into a positive outcome. This will demonstrate your ability to handle member requests effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Member Experience Host: Welcoming & Event Space Concierge in Leeds

Customer Service Experience
Communication Skills
Problem-Solving Skills
Engagement Skills
Operational Management
Inquiries Management
Member Relationship Management
Flexibility

Some tips for your application 🫑

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone engaging and friendly!

Highlight Relevant Experience: Make sure to showcase your customer service experience prominently. We love candidates who can demonstrate how their past roles have prepared them for this position. Use specific examples to illustrate your skills in managing inquiries and solving problems.

Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to our job description. Mention how your skills align with what we’re looking for, especially in providing exceptional experiences for our members and visitors.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re genuinely interested in joining our team!

How to prepare for a job interview at Fora Space Limited

✨Know the Company Inside Out

Before your interview, take some time to research the workspace provider. Understand their values, mission, and what makes them unique in Leeds. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Customer Service Skills

Since the role requires at least a year of customer service experience, prepare specific examples from your past roles where you went above and beyond for customers. Highlight your communication skills and problem-solving abilities, as these are key to providing exceptional experiences for members and visitors.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess how you would handle various member inquiries or operational tasks. Think about potential challenges you might encounter in the role and how you would address them. Practising these scenarios can help you feel more confident during the interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture, learning opportunities, and the health shield policy. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the team.

Member Experience Host: Welcoming & Event Space Concierge in Leeds
Fora Space Limited
Location: Leeds
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  • Member Experience Host: Welcoming & Event Space Concierge in Leeds

    Leeds
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • F

    Fora Space Limited

    50-100
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