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For Companies At a Glance
- Tasks: Ensure accurate billing and support finance operations in a dynamic environment.
- Company: Join Fora, a company dedicated to creating brilliant spaces for its members.
- Benefits: Flexible working hours, 28 days leave, and health benefits including gym discounts.
- Other info: Enjoy a vibrant workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact while building strong relationships across teams.
- Qualifications: 2-3 years in billing, strong Excel skills, and a detail-oriented mindset.
The predicted salary is between 30000 - 40000 £ per year.
The Role
Please note this role is 4 days in the office and 1 WFA. At Fora, everything we do is about creating brilliant spaces and seamless experiences for our members. Behind the scenes, our Finance team plays a vital role in making sure everything runs smoothly – and that’s where you come in. We’re looking for a Billing Coordinator to join our fast‑paced, collaborative finance team. This is a key role at the heart of our client journey, ensuring our members are billed accurately, transparently and in line with their contracts, while supporting month‑end reporting and revenue accuracy. If you’re a detail‑driven billing professional who enjoys working in a dynamic, people‑focused environment and wants to make a real impact, we’d love to hear from you.
You’ll act as a crucial bridge between our buildings, clients and finance function, owning day‑to‑day billing accuracy and customer queries. Your responsibilities will include:
- Raising accurate monthly invoices for fixed charges (such as licence fees/rent) and ad‑hoc charges, ensuring all billing aligns precisely with signed contracts and leases
- Managing Direct Debit mandates and proactively resolving failed payments
- Acting as a point of contact for finance‑related queries, delivering timely, friendly and professional service to our tenants
- Maintaining detailed billing breakdowns and reconciling invoices against billing systems, identifying and investigating anomalies
- Building strong relationships across Finance, Sales, Operations and Building Teams to ensure billing reflects real‑time client activity
- Supporting Management Accountants and the Financial Reporting team with audit, revenue and occupancy queries
- Monitoring AR dashboards and reports, and taking ownership of clearing open items
- Escalating complex issues, reconciliations or contract discrepancies to the Billing Manager
- Processing client terminations and preparing deposit returns, ensuring any outstanding balances are offset correctly
- Supporting the Billing Manager with ad‑hoc projects and operational improvements as required
Qualifications
- 2–3 years’ experience in a billing or accounts‑receivable focused role
- Previous experience in a fast‑paced, customer‑facing environment
- Strong Microsoft Excel skills; confident working with data and reconciliations
- Experience with SAP Business ByDesign, Salesforce or Nexudus is desirable
- Experience working in a multi‑site organisation (property experience a plus)
- A strong understanding of financial controls and accuracy
- Exceptionally organised with strong attention to detail
- Able to manage competing deadlines and adapt to changing priorities
- Confident communicator, comfortable working with stakeholders at all levels
- Analytical mindset with the ability to see both detail and the bigger picture
- Self‑motivated, proactive and happy working independently and as part of a team
- Professional, personable and committed to delivering a great client experience
- Degree‑level education or equivalent experience (desirable)
- Relevant finance or accounting qualifications also desirable
Benefits
- Core working hours with flexibility– because life doesn’t run 9–5
- Two weeks ‘Work from Anywhere’ – swap your desk for a beach, a mountain… anywhere that inspires you
- 28 days’ annual leave + bank holidays
- Your birthday off – celebrate you
- Buy additional annual leave to create even more time for what matters
- 5% matched pension scheme – supporting your future
- Life assurance for peace of mind
- Discounted gym membership to keep you feeling your best
- Health cash plan - supporting day to day medical expenses
- Mental wellbeing support - confidential in‑person or online therapy sessions
- Cycle to Work Scheme
- Season Ticket Loan to make your journey easier and more affordable
- 25% off at Fora cafés – your morning coffee just got better
- 2 x volunteer days / year
Billing Coordinator 9 month FTC employer: Fora Space Limited
Contact Detail:
Fora Space Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Coordinator 9 month FTC
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Billing Coordinator role.
✨Tip Number 2
Prepare for the interview by researching Fora and understanding their values. We want to see how you can fit into their dynamic, people-focused environment. Show them you’re not just another candidate, but someone who truly gets their mission!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to billing accuracy and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of getting noticed!
We think you need these skills to ace Billing Coordinator 9 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Coordinator role. Highlight your experience in billing and accounts receivable, and don’t forget to mention any relevant software skills like SAP or Salesforce. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our finance team. Keep it friendly and professional – we love a personal touch!
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, make sure to demonstrate this in your application. Whether it’s through your CV formatting or the way you present your experiences, we want to see that you take pride in accuracy and thoroughness.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Fora Space Limited
✨Know Your Numbers
As a Billing Coordinator, you'll be dealing with invoices and financial data daily. Brush up on your Excel skills and be ready to discuss how you've used data in previous roles. Prepare examples of how you've ensured billing accuracy and resolved discrepancies.
✨Showcase Your Customer Service Skills
This role requires a friendly and professional approach to client queries. Think of specific instances where you've gone above and beyond for customers. Be prepared to demonstrate your communication style and how you build relationships with stakeholders.
✨Understand the Bigger Picture
While attention to detail is crucial, it's also important to show that you can see how billing fits into the overall client journey. Be ready to discuss how your work impacts other teams and contributes to the company's success.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific billing scenarios or conflicts. Practice articulating your thought process and problem-solving strategies. This will help you demonstrate your analytical mindset and ability to manage competing deadlines.