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For Companies At a Glance
- Tasks: Lead a passionate team and create exceptional member experiences in vibrant workspaces.
- Company: Fora, a forward-thinking workspace brand redefining how people work.
- Benefits: 28 days holiday, uniform allowance, learning opportunities, and health support.
- Why this job: Join a dynamic environment where creativity and collaboration are celebrated.
- Qualifications: Experience in hospitality or retail, strong communication skills, and a passion for customer service.
- Other info: Be part of an innovative team with excellent career growth potential.
The predicted salary is between 30000 - 40000 £ per year.
Join Fora as a Member Experience Manager and play a pivotal role in shaping the future of work. This is your chance to lead a passionate team, create exceptional experiences, and bring our vibrant workspaces to life.
The Company
At Fora, we’re fuelled by a desire to enhance the way people work. We’re here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a likeminded community of members and a re-energising wellness experience, Fora takes the grind out of daily work-life, so members can focus on what’s important – working productively, healthily and happily. Our journey began over 20 years ago, when we opened our first location on London’s City Road. Since then, our collection has grown to over 60 distinctive workspaces across London, the UK and Germany, totalling 3.2 million sq ft of real estate. And in the last two decades we’ve welcomed nearly 30,000 members through our doors and boast market-leading retention rates. As a trusted workspace provider for teams of all sizes, from established brands to new ventures, our uniquely designed, flexible office spaces come with a range of exceptional on‑site amenities and a dedicated Member Experience team to take care of all the day‑to‑day details.
What You’ll Do
- Lead & Empower: Coach and develop a high‑performing team, fostering a culture of excellence and positivity.
- Create Impact: Deliver seamless front‑of‑house experience for our members and ensure every member feels valued and inspired.
- Drive Standards: Maintain impeccable building standards and ensure health, safety, and compliance.
- Collaborate & Grow: Partner with the wider Fora team to ensure consistent delivery of the Fora brand.
- Innovate & Elevate: Bring energy and ideas to enhance member experiences and team engagement.
Why You’ll Love It Here
- Be part of a forward‑thinking, design‑led workspace brand redefining how people work.
- Enjoy career development opportunities, training, and support to help you thrive.
- Work in a dynamic, people‑first environment where creativity and collaboration are celebrated.
This role is for you if
- Experience in the hospitality, retail or co‑working industry.
- Experience in supervising/leading in customer facing environment.
- Highly refined verbal and writing communication skills.
- Good organisation skills and dedication to completing projects in a timely manner.
- Detail oriented and comfortable working in a fast‑paced environment.
- Individual with delivering exceptional customer service.
- Very well organised & excellent timekeeping.
- Professional integrity and trustworthy.
If you’re a natural leader with a passion for hospitality, and creating unforgettable experiences, we’d love to hear from you. At Fora we energise and empower people to create their best work. We understand that in order to do that we need to support you every day, which is why we offer a range of benefits.
Benefits
- Monday to Friday - 37.5 hours per week.
- Uniform Allowance.
- Learning and Development.
- 28 days holiday plus your birthday off!
- Once a month, you will be able to order lunch from Deliveroo.
- Holiday Buying Scheme.
- Health Shield enables you to claim money back for your everyday expenses.
- Self Space provides access to up to six counselling online or in person sessions to use throughout the year.
Assistant Workspace & Community Manager (15 month Fixed Term Contract) employer: Fora Space Limited
Contact Detail:
Fora Space Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Workspace & Community Manager (15 month Fixed Term Contract)
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fora's values and mission. This way, you can show how your passion for hospitality and creating experiences aligns perfectly with their vision.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've empowered teams in the past – that's what Fora is all about!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. First impressions matter, and showing up on time demonstrates your professionalism and respect for their time.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. Plus, it shows your enthusiasm for the role and the company!
We think you need these skills to ace Assistant Workspace & Community Manager (15 month Fixed Term Contract)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating exceptional experiences and being part of a vibrant community.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in hospitality or customer service. We love seeing how your skills align with our mission at Fora!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so make sure your application is easy to read and gets straight to the good stuff about why you’re the perfect fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Fora Space Limited
✨Know Your Stuff
Before the interview, dive deep into Fora's mission and values. Understand their approach to creating exceptional member experiences and how they empower their community. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As an Assistant Workspace & Community Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or developed others, highlighting your positive impact on team dynamics.
✨Be Customer-Centric
Fora places a strong emphasis on exceptional customer service. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would create a seamless front-of-house experience that makes every member feel valued.
✨Bring Your Ideas
Fora is all about innovation and enhancing member experiences. Come prepared with fresh ideas on how to elevate the workspace environment. Whether it’s a new event concept or a way to improve member engagement, showing your creativity will set you apart.