At a Glance
- Tasks: Lead a team to create exceptional member experiences in beautifully designed workspaces.
- Company: Fora, a forward-thinking workspace brand redefining how people work.
- Benefits: 28 days annual leave, gym discounts, and mental well-being support.
- Other info: Enjoy career development opportunities and a vibrant, people-first environment.
- Why this job: Join a dynamic team and shape the future of work with creativity and collaboration.
- Qualifications: Experience in hospitality or customer-facing roles with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
At Fora, we create beautifully designed workspaces where communities thrive. We’re now looking for a Member Experience Manager to play a pivotal role in bringing our spaces, teams and member experiences to life. This is an exciting opportunity for a confident, people‑focused leader who loves hospitality, takes pride in high standards, and thrives in a fast‑paced, customer‑centric environment.
About the company: At Fora, we’re re‑imagining what the workplace can be. We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing – so people can work productively, creatively, and happily. From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia. Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way. At Fora, we’re not just shaping workplaces, we’re shaping the future of work.
What You’ll Do:
- Lead & Empower: Coach and develop a high‑performing team, fostering a culture of excellence and positivity.
- Create Impact: Deliver seamless front‑of‑house experience for our members and ensure every member feels valued and inspired.
- Drive Standards: Maintain impeccable building standards and ensure health, safety, and compliance.
- Collaborate & Grow: Partner with the wider Fora team to ensure consistent delivery of the Fora brand.
- Innovate & Elevate: Bring energy and ideas to enhance member experiences and team engagement.
Why You’ll Love Working at Fora:
- Be part of a forward‑thinking, design‑led workspace brand redefining how people work.
- Enjoy career development opportunities, training, and support to help you thrive.
- Work in a dynamic, people‑first environment where creativity and collaboration are celebrated.
This Role Is for You If You Have:
- Experience in the hospitality, retail or co‑working industry.
- Experience in supervising/leading in customer‑facing environment.
- Highly refined verbal and writing communication skills.
- Good organisation skills and dedication to completing projects in a timely manner.
- Detail oriented and comfortable working in a fast‑paced environment.
- Individual with delivering exceptional customer service.
- Very well organised & excellent timekeeping.
- Professional integrity and trustworthy.
Ready to Make Your Mark? If you’re a natural leader with a passion for hospitality, and creating unforgettable experiences, we’d love to hear from you. Apply now and help shape exceptional experiences at Fora.
Work Pattern: On‑site Monday to Friday
Time to Rest & Recharge: 28 days’ annual leave + bank holidays, Your birthday off – celebrate you, Buy additional annual leave to create even more time for what matters.
Well‑being & Security: 5% matched pension scheme – supporting your future, Life assurance for peace of mind, Discounted gym membership to keep you feeling your best, Access to our gyms and selected wellness classes with Restore at Fora, Health cash plan – supporting day to day medical expenses, Mental Well‑being support – confidential in‑person or online therapy sessions.
Smarter, Greener Commuting: Cycle to Work Scheme, Season Ticket Loan to make your journey easier and more affordable.
Perks That Make You Smile: 25% off at Fora cafés – your morning coffee just got better, 2 x volunteer days / year, Monthly Deliveroo Lunch – A simple perk to make your month feel brighter, Elevated Style Allowance – Empowering you to look the part, your way, Generous employee referral scheme.
Assistant Workspace & Community Manager (12 month Fixed Term) employer: Fora Space Limited
At Fora, we pride ourselves on being a forward-thinking, design-led workspace brand that not only redefines how people work but also fosters a vibrant community. Our dynamic, people-first environment encourages creativity and collaboration, offering ample career development opportunities and support to help you thrive. With a focus on well-being, we provide generous benefits including 28 days of annual leave, mental health support, and unique perks that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Workspace & Community Manager (12 month Fixed Term)
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fora's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about creating exceptional member experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your organisational skills! Prepare a few ideas on how you would maintain high standards and improve member experiences at Fora. This will demonstrate your proactive approach and passion for excellence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role.
We think you need these skills to ace Assistant Workspace & Community Manager (12 month Fixed Term)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and community. Make it engaging and relatable!
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your experience in customer-facing roles and how you’ve created memorable experiences in the past. We love seeing how you align with our values!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-organised applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Fora Space Limited
✨Know the Company Inside Out
Before your interview, take some time to research Fora thoroughly. Understand their mission, values, and what makes their workspaces unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community.
✨Showcase Your People Skills
As an Assistant Workspace & Community Manager, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully led a team or enhanced customer experiences. Highlight your hospitality background and how it aligns with Fora's focus on member satisfaction.
✨Demonstrate Your Organisational Skills
Fora thrives in a fast-paced environment, so be ready to discuss how you manage multiple tasks efficiently. Bring up specific tools or methods you use to stay organised and ensure high standards are met, especially in a customer-facing role.
✨Bring Ideas to the Table
Fora values innovation, so think about ways you can enhance member experiences. Prepare a few ideas that could elevate the community atmosphere or improve operational efficiency. This shows you're proactive and ready to contribute from day one.
