Senior Lead - Learning Delivery

Are you interested in working for an organisation that truly values its people? The FA are excited to be searching for a Senior Lead - Learning Delivery to join our FA Learning division. The successful candidate will be responsible for driving the strategic delivery and operational excellence of learning programmes across multiple locations and formats. This role ensures the logistical effectiveness and feasibility of learning products, underpinned by robust planning and accurate forecasting of learner demand. It leads the management of a large casual workforce, fostering a culture of high performance and continuous development. As a senior leader within Learning & Innovation and the FA Learning Extended Senior Leadership Team, the role provides clear direction, inspires collaboration, and champions people development to deliver impactful, scalable learning experiences aligned with organisational goals.

What will you be doing?

• Lead the strategic planning, scheduling, and execution of learning initiatives across multiple locations and formats, ensuring programs are learner-centric, engaging, and delivered effectively.
• Manage the recruitment, licensing, development, and deployment of a flexible workforce to ensure the right expertise and support are available to deliver high-impact learning experiences.
• Work in partnership with the Senior Lead: Workforce Development (Coaching) to effectively and efficiently design and implement a unified workforce learning and development approach.
• Be an integral member of the FA Learning Extended Leadership team and the Learning & Innovation leadership team.
• Connect and implement relevant technical solutions to enhance our logistical efficiency, effectiveness and learner experience.
• Ensure all aspects of learning delivery, including venue selection and coordination, are designed to enhance the learning experience and align with pedagogical objectives.
• Lead and coach team members (directly and across the L&I team) to effectively enhance individual and team capabilities, utilising 121's and providing impactful feedback and support.
• Oversee the consistency and high-quality execution of learning programs, ensuring that learner experiences are effective, impactful, and consistent across locations.
• Work closely with internal stakeholders and external vendors to co-create and deliver high-quality learning experiences, ensuring adherence to program goals and learner needs.
• Efficiently manage the learning delivery budget, ensuring the optimal use of resources while maintaining high-quality, engaging learning experiences.
• Foster a culture of continuous improvement, seeking innovative ways to enhance learning processes, optimise workforce utilisation, and improve learning outcomes.
• Execute additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

• Knowledge: Strong understanding of learning program delivery and learning design principles. Understanding of workforce management and development. Knowledge of effective learning planning. Understanding of resource management.
• Experience: Proven experience in planning, scheduling, and managing learning programs across multiple formats and locations. Experience managing a casual workforce and external vendors for learning delivery. Demonstrated ability to monitor, evaluate, and improve the quality of learning experiences. Budget management experience, with a focus on cost-effective learning solutions.
• Skills: Strong leadership and collaboration skills for working with stakeholders and managing teams. Excellent communication and people development skills. Analytical and problem-solving skills to drive continuous improvement in learning processes. Ability to adopt and implement innovative learning technologies and best practices.

Beneficial to have:

• Knowledge: Bachelor's degree in education, business, Coaching, Learning & Development, or a related field. Master's degree in a relevant field. Understanding of industry trends in learning and development. Familiarity with compliance and licensing requirements for workforce development.
• Experience: Experience in large-scale learning program delivery, especially within a geographically distributed workforce. Experience with change management and process improvement in learning operations.
• Skills: Technological proficiency in learning management systems and digital learning tools. Ability to foster cross-departmental collaboration for unified workforce development initiatives.

Interviews are scheduled for W/C Monday 9th February at St George's Park.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' day's leave, volunteering days, as well as 25 days annual leave (based on a full-time, permanent contract).
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page.

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.