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- Tasks: Observe match day operations, ensuring safety and security standards are met.
- Company: Join the Women's Super League Football, dedicated to elevating women's football.
- Benefits: Enjoy a casual contract with flexible hours until June 2026.
- Why this job: Be part of a movement that champions female athletes and enhances fan experiences.
- Qualifications: Experience in event management and crowd safety is essential; Level 3 qualification required.
- Other info: Interviews will be held online on 12th August 2025.
The successful candidates will work closely with the club safety and security leads, and the league security consultant to observe BWSL and BWSL 2 fixtures, conducting detailed observations.
The purpose of the role is to help raise safety, security and service standards across the leagues, sharing best practise and identifying common themes so the league is aware of any emerging trends / training needs for clubs.
This is a casual contract, running until 30th June 2026.
Interviews will be held online on 12th August 2025.
What will you be doing?
- Attend BWSL/ BWSL 2/ League Cup fixtures as directed by the league.
- Engage with club match day safety leads and stakeholders on pre, post and during match day
- Attend match day briefings in an observer capacity
- Review key club match day documents
- Observe the safety management operation to ensure its aligned to the operational plans
- Ensuring that incidents are recorded and managed effectively
- Provide verbal feedback post match
- Generate match day observer reports within a timely manner 72 hours post match
- Executes additional tasks as required to meet Women's Super League Football's changing priorities.
- Comply with all company policies and procedures to ensure the highest standards of health, safety, and well-being can be maintained.
- As part of the Women's Super League Football's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
- Proven experience in event planning & management, ideally in a sports ground setting.
- Specific experience in crowd safety, security and service
- Understanding of the roles and responsibilities of venue safety officers and stewarding
- Interest and knowledge of the sports industry in general and the football / women's football industry in particular.
- Experience of multi-agency stakeholder management
- Understanding of policies, licenses and regulations
- Proficient skills in Microsoft Office
- Excellent written and verbal communication skills.
- Flexible approach to working hours including evening and weekends.
- Qualifications: Minimum Level 3 in spectator safety or similar relevant event safety qualification
- Driving license
Beneficial to have:
- Experience of matchday working (football desirable).
- Qualified to level 4 In spectator safety management.
- Understanding of the growth of the Women's game (desirable).
Living the values through our behaviours:
- FOR THE LOVE OF THE WOMEN'S GAME – Every decision we make drives the growth, quality, and impact of women's football for future generations.
- GREATNESS NEVER SETTLES – We have the relentless drive to keep the women's game, growing, and reaching for more. We have the courage to push boundaries, innovate boldly and continuously rewrite the playbook.
- FIND A WAY TO WIN, TOGETHER – We move as one – lifting each other up and having each other's backs. Together, we unite players, clubs, fans, and communities to achieve greatness.
- CHAMPION THE FEMALE ATHLETE, ON AND OFF THE PITCH – We celebrate and support female athletes, empowering them to shine in their football careers and beyond.
- PUT FANS IN THE FRONT ROW – Fans are the VIPs at the heart of our game. We must thrill, inspire, and connect with them to build lifelong loyalty.
Please note that the Women's Super League Football office is based in Farringdon in Central London . To find out more details about the organisation, please click here to be directed to the Women's Super League Football website.
Women's Super League Football welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the Women's Super League Football's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Match Day Observer - Casual Contract employer: FOOTBALL ASSOCIATION
Contact Detail:
FOOTBALL ASSOCIATION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Match Day Observer - Casual Contract
✨Tip Number 1
Familiarise yourself with the Women's Super League and its current trends. Understanding the league's dynamics and recent developments will help you engage more effectively during interviews and demonstrate your genuine interest in women's football.
✨Tip Number 2
Network with professionals in the sports safety and security field. Attend relevant events or join online forums to connect with others who have experience in match day operations, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your experience in crowd safety and event management in detail. Be ready to share specific examples of how you've handled safety issues or collaborated with stakeholders in previous roles, as this will showcase your suitability for the position.
✨Tip Number 4
Stay updated on health and safety regulations related to sports events. Being knowledgeable about current policies will not only help you in the role but also impress interviewers with your commitment to maintaining high safety standards.
We think you need these skills to ace Match Day Observer - Casual Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event planning and crowd safety. Emphasise any specific roles you've had in sports settings, particularly in football or women's football.
Craft a Strong Cover Letter: In your cover letter, express your passion for women's football and how your values align with those of the Women's Super League Football. Mention your understanding of safety management and your ability to work collaboratively with stakeholders.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential, consider including examples of how you've effectively communicated in previous roles, especially in high-pressure environments.
Highlight Relevant Qualifications: Ensure you mention your Level 3 qualification in spectator safety or any other relevant certifications. If you have a driving licence or additional qualifications, make sure these are clearly stated as they are beneficial for the role.
How to prepare for a job interview at FOOTBALL ASSOCIATION
✨Show Your Passion for Women's Football
Make sure to express your enthusiasm for women's football during the interview. Share any experiences or insights you have about the growth of the women's game, as this aligns with the organisation's values and mission.
✨Demonstrate Your Event Management Skills
Be prepared to discuss your previous experience in event planning and management, particularly in a sports setting. Highlight specific examples where you ensured crowd safety and security, as these are crucial aspects of the role.
✨Prepare for Stakeholder Engagement Scenarios
Since the role involves engaging with various stakeholders, think of examples where you've successfully managed multi-agency relationships. Be ready to discuss how you would approach communication and collaboration on match days.
✨Familiarise Yourself with Relevant Policies
Brush up on the policies, licenses, and regulations related to venue safety and crowd management. Being knowledgeable in these areas will demonstrate your preparedness and understanding of the responsibilities that come with the role.
