Delivery Manager - Workday Finance Integrations in Wembley

12-Month Fixed Term Contract
Based at Wembley Stadium - 2 Days Per Week

Are you ready to lead high-impact technology projects at one of the most iconic organisations in sport? The FA is looking for a Delivery Manager to take ownership of Workday finance and payment system integrations. This is your chance to shape solutions that touch every part of the organisation, working with passionate teams and senior stakeholders at Wembley Stadium.

You will be part of the Workday Programme team and collaborate closely with Finance, HR, Product, and Technology teams. Using both internal and third-party development teams, you will deliver complex projects that improve the way The FA manages finance and payments. While this role is initially aligned to our Corporate product line, there may be opportunities to support other areas as priorities evolve.

What you will be doing:

• Leading the delivery of finance and payment integration projects with Workday, ensuring projects are on time, within scope, and high quality.
• Acting as a servant leader for a software development team including developers, QA engineers, a Product Owner, and a Product Manager.
• Collaborating with Programme Managers, Product Managers, and Product Owners to plan products, manage backlogs, and create clear delivery plans.
• Driving cross-team collaboration between finance, technology, product, and QA teams to ensure smooth delivery.
• Managing integration of third-party payment gateways, internal finance systems, and digital platforms supporting multiple revenue streams.
• Supporting agile ceremonies such as sprint planning, stand ups, sprint reviews, and retrospectives to keep the team focused and effective.
• Monitoring team performance, improving velocity and quality, and producing metrics to highlight potential improvements.
• Fostering a culture of continuous improvement and innovation within the delivery team.
• Identifying and managing cross-team dependencies and risks.
• Ensuring development activities are accurately tracked in Jira and follow The FA Delivery Framework.
• Reporting on initiatives to senior stakeholders, including delivery plans, roadmaps, RAG status, and RAID logs.
• Representing Digital Technology across cross-functional teams and promoting best practice in delivery.

What you will bring:

• Delivery or project management experience in finance or payments-related system integrations.
• Strong understanding of payment and finance processes.
• Excellent stakeholder management, communication, and relationship-building skills.
• Ability to work under pressure and meet tight deadlines.
• Confidence leading cross-functional teams without line-management responsibilities.
• Project Management or Scrum Master certification or equivalent Agile experience.
• Willingness to learn, adapt, and apply new skills.
• Experience in an elite sports environment or football experience is desirable.
• Familiarity with tools such as Smartsheet, Teams, Miro, Jira, and Confluence.
• Experience working with third-party SaaS providers and managing distributed teams.

This is a unique opportunity to make an impact at The FA, delivering technology solutions that improve how we manage finance and payments. You will work at Wembley Stadium, alongside passionate colleagues, helping to shape the future of our digital systems while being part of an organisation that lives and breathes football.

What's in it for you?

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract).
• A hybrid working model which offers greater flexibility.

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.