Delivery Manager in Wembley

Location: Wembley Stadium (2 days per week)

Are you passionate about delivering innovative digital products that connect fans with football? The Football Association is looking for a Delivery Manager to lead cross-functional delivery teams, working closely with Product Management and key business stakeholders to bring technology projects to life.

This role will initially focus on our Digital Technology 'Follow' product line, which powers a range of experiences for England fans and the wider football family, including the England Supporters Travel Club, TheFA.com, and County FA users. You will have the opportunity to work with internal and third-party development teams, shaping products that make a real difference to football fans.

What you’ll do:

• Lead and inspire a software development team made up of developers, QA Engineers, a Product Owner, and a Product Manager.
• Oversee delivery from both internal and third-party suppliers, ensuring projects are on track and aligned to business goals.
• Collaborate with Product Managers and Product Owners to plan backlogs, create clear delivery plans, and manage priorities.
• Support agile teams in daily activities and ceremonies, including sprint planning, stand-ups, reviews, and retrospectives.
• Drive continuous improvement, improving team velocity, quality, and delivery metrics.
• Identify and manage cross-team dependencies, risks, and issues, escalating when needed.
• Ensure all projects follow the FA Delivery Framework, IT change control processes, and reporting requirements.
• Represent Digital Technology across cross-functional teams, promoting collaboration and delivery best practices.

What we’re looking for:

• Strong stakeholder management, communication, and influencing skills.
• Ability to lead cross-functional teams without direct line-management responsibility.
• Experience managing third-party software delivery, integrations, and CMS platforms.
• Scrum Master certification (or equivalent Agile framework experience).
• Comfortable managing the full software development lifecycle, including content migrations and multiple stakeholder interactions.
• Experience with tools like Smartsheet, Teams, Miro, Jira, and Confluence.
• Experience working in high-profile organisations, ideally within the Sports & Entertainment industry, with knowledge or passion for football.
• Able to work under pressure, manage tight deadlines, and adapt to changing priorities.

This is your chance to make a real impact, delivering technology solutions that engage millions of football fans, all from the iconic Wembley Stadium. If you’re a hands-on delivery professional with a love of football and a knack for leading agile teams, we want to hear from you.

What’s in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract).
• A hybrid working model which offers greater flexibility.

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.